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- Tasks: Lead and optimise service operations systems while managing data quality.
- Company: Join a leading medical technology company in the UK.
- Benefits: Enjoy a hybrid working model, generous bonuses, and health plans.
- Why this job: Make a real impact in healthcare by enhancing service operations.
- Qualifications: 8+ years in service operations with strong leadership and Excel/Power BI skills.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading medical technology company in the United Kingdom is seeking a Manager for Global Service Operations Systems & Analytics. This role involves optimizing service operations systems including ServiceMax, managing data quality, and aligning business needs with system capabilities.
Candidates should have over 8 years of experience in service operations, strong leadership skills, and proficiency in Excel and Power BI.
The position offers a hybrid working model and various perks including a generous bonus and health plans.
Global Service Ops & Analytics Lead — ServiceMax & ERP employer: Smith+Nephew
Contact Detail:
Smith+Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Service Ops & Analytics Lead — ServiceMax & ERP
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with ServiceMax or ERP systems. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! If you've got experience with Excel and Power BI, create a portfolio showcasing your best work. This can really set you apart when you're chatting with potential employers.
✨Tip Number 3
Prepare for the interview by understanding the company’s service operations. Dive into their current systems and think about how you can optimise them. We want to see you come in with ideas that align with their business needs!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Global Service Ops & Analytics Lead — ServiceMax & ERP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Global Service Ops & Analytics Lead. Highlight your experience in service operations and any relevant skills with ServiceMax, Excel, and Power BI. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your leadership skills and how you've optimised service operations in the past. We love a good story!
Showcase Your Data Skills: Since this role involves managing data quality, make sure to showcase your proficiency in Excel and Power BI. Include any projects or achievements that demonstrate your analytical skills. We’re keen to see how you can leverage data to drive improvements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Smith+Nephew
✨Know Your Systems
Make sure you have a solid understanding of ServiceMax and ERP systems. Brush up on how these platforms optimise service operations, as you'll likely be asked about your experience with them. Being able to discuss specific examples of how you've improved data quality or aligned business needs with system capabilities will really impress.
✨Showcase Your Leadership Skills
As a Manager, strong leadership is key. Prepare to share examples of how you've led teams in the past, particularly in service operations. Think about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to lead effectively in this role.
✨Excel and Power BI Proficiency
Since proficiency in Excel and Power BI is crucial for this position, be ready to discuss your experience with these tools. Consider preparing a few examples of how you've used them to analyse data or create reports that drove decision-making. If possible, bring along a portfolio of your work to showcase your skills.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Understanding what they stand for will help you tailor your responses to align with their mission. Be prepared to discuss how your personal values and work ethic fit into their culture, which can set you apart from other candidates.
