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- Tasks: Lead IT procurement strategies and enhance technology partnerships.
- Company: Smith+Nephew designs innovative medical technologies for better living.
- Benefits: Enjoy flexible work options, health care, and a bonus scheme.
- Why this job: Join a community focused on social impact and employee empowerment.
- Qualifications: Requires a degree in IT or related fields and 7+ years of experience.
- Other info: Opportunities for training, mentoring, and career growth.
The predicted salary is between 43200 - 72000 £ per year.
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Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The IT Procurement Business Relationship Manager (BRM) serves as a strategic liaison between IT and the Global Procurement & GBS Source To Pay organizations. This individual will work closely with key stakeholders involved in the end to end Procurement process to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall Procurement strategy.
As the primary IT point of contact for the Global Procurement Leadership Team, the BRM will help identify opportunities to improve processes through technology, manage the intake and prioritization of enhancement ideas, and guide initiatives from concept to delivery with support from the broader IT organization. The BRM is also accountable for managing system escalations and ensuring timely resolution of service disruptions, acting as a key player in maintaining operational excellence.
What will you be doing?
Strategic Partnership & Engagement:
- Serve as the trusted IT partner for Global Procurement leadership across Direct & Indirect and GBS Operational Procurement teams (PTP).
- Facilitate ongoing dialogue between IT and Procurement stakeholders to ensure full alignment and mutual understanding of priorities.
- Translate Procurement strategies into an actionable technology roadmap in collaboration with Enterprise Architecture and IT leadership using advanced technologies including Artificial Intelligence.
Project & Initiative Leadership
- Collaborate with Project Managers and Business Analysts to scope and execute approved projects and enhancements.
- Monitor project progress, manage stakeholder expectations, and ensure business readiness for change.
- Track benefits realization and user adoption post-implementation.
Technology Roadmap & Portfolio Management
- Develop and maintain a technology roadmap aligned with business goals.
- Identify, evaluate, and prioritize enhancement opportunities and innovations based on business value and feasibility.
- Ensure initiatives are aligned with enterprise IT standards, cybersecurity policies, and compliance requirements.
Operational Excellence
- Act as the escalation point for system performance issues and outages impacting Procurement operations.
- Coordinate with IT and business teams to plan system outages to minimize impact.
- Coordinate with IT operations, support teams, and vendors to ensure swift resolution and clear communication.
Plan, lead and deliver project and enhancement delivery in an agile manner to remove risks associated to End of Life and security as well as smaller non-ERP maintenance projects .
- Hold the delivery execution teams accountable in achieving scope, schedule, financial & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution delivery management process.
- Collaborate with and leverage IT COEs and shared service capabilities
- Ensure the project success metrics are met and technology investment delivers business value in line with expectations
What will you need to be successful?
Education:
- Bachelor’s degree in Information Technology, Procurement or Supply Chain, Business Administration, or a related field (Master’s preferred).
Licenses/ Certifications:
- Business Analysis, ITIL, Project Management, Agile
Experience:
- 7+ years of experience in IT or Procurement / Supply Chain roles, with at least 3 years in a business relationship or IT program leadership capacity.
Competencies :
- Proven track record in building strategic partnerships and delivering technology-enabled business outcomes.
- Familiarity with ERP systems (SAP preferred), Ariba and Source To Pay solutions.
- Strong understanding of Sourcing, Contracting, Operational Procurement and Payables technologies.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to manage competing priorities in a complex, matrixed organization.
- Experience of managing 3rd parties and 3rd party delivered services
Preferred :
- Any of the ITSM Frameworks
- Strong knowledge of medical device or regulated life science industry supply chains & procurement processes.
You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website
Your Future: annual bonus, life insurance, company stock saving plan
Work/Life Balance: paid volunteering hours, flexible approach
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform
Flexibility: possibility of working in hybrid model
Training: Hands-On, Team-Customised, subsidies for language classes, certifications and postgraduate studies
Extra Perks: referral bonus, recognition program, mentoring program
Stay connected and receive alerts for jobs like this by joining our talent community.
We\’re more than just a company – we\’re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You Unlimited , life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Stay connected and receive alerts for jobs like this by joining our talent community.
We\’re more than just a company – we\’re a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
Check our Glassdoor page for a glimpse behind the scenes and a sneak peek into You. Unlimited. , life, culture, and benefits at S+N.
Explore our new website and learn more about our mission, our team, and the opportunities we offer.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Information Technology
-
Industries
Medical Equipment Manufacturing
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Director, IT Procurement BRM employer: Smith+Nephew
Contact Detail:
Smith+Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, IT Procurement BRM
✨Tip Number 1
Network with professionals in the IT procurement field, especially those who have experience with Smith+Nephew or similar companies. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in procurement technology, particularly around AI and ERP systems like SAP and Ariba. Being knowledgeable about these tools will help you demonstrate your value during discussions with hiring managers.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed stakeholder relationships and led technology projects in the past. Highlighting your experience in these areas will show that you're a strong fit for the role.
✨Tip Number 4
Research Smith+Nephew's mission and values thoroughly. Understanding their commitment to diversity, equity, and inclusion will allow you to align your responses with their corporate culture during interviews.
We think you need these skills to ace Director, IT Procurement BRM
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT procurement and business relationship management. Use specific examples that demonstrate your ability to build strategic partnerships and deliver technology-enabled outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Smith+Nephew. Clearly outline how your skills and experiences align with the job requirements, particularly in managing stakeholder expectations and leading projects.
Highlight Relevant Certifications: If you have certifications such as ITIL, Project Management, or Agile, make sure to mention them prominently. These qualifications are particularly relevant for the Director, IT Procurement BRM role and can set you apart from other candidates.
Showcase Your Communication Skills: Given the importance of collaboration in this role, provide examples in your application that demonstrate your excellent communication and stakeholder management skills. This could include successful projects where you facilitated dialogue between teams.
How to prepare for a job interview at Smith+Nephew
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of the Director, IT Procurement BRM role. Familiarise yourself with the key functions such as strategic partnership, project leadership, and operational excellence. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare to discuss your past experiences in IT and procurement roles, especially any leadership positions. Highlight specific projects where you successfully managed stakeholder expectations or improved processes through technology. Use metrics to demonstrate your impact.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage competing priorities. Think of examples where you had to navigate complex situations, particularly in a matrixed organisation, and be ready to explain your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's current challenges in procurement technology or how they envision the role evolving. This shows your genuine interest and helps you gauge if the company is the right fit for you.
