At a Glance
- Tasks: Lead research projects in healthcare and pharma, turning complex data into strategic insights.
- Company: Edelman, a trusted voice in communication with a focus on diversity and inclusion.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a diverse team committed to innovation and collaboration.
- Why this job: Make a real impact by shaping intelligence strategies for top clients in a dynamic environment.
- Qualifications: Experience in social listening and media monitoring; adaptable and digitally savvy.
The predicted salary is between 63000 - 77000 £ per year.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The Role
As an Account Director, you will be leading teams working on multiple research and intelligence projects concurrently across a variety of healthcare and pharma clients, with a focus on secondary methodologies. This role will suit someone with strong experience in social listening, media monitoring and landscape analysis, who is confident turning complex intelligence into clear strategic recommendations for clients. You will work closely with Edelman teams and clients to ensure research and intelligence are connected to communications challenges, business priorities and real-world decision-making. While healthcare and pharma experience is important, we are also looking for someone who is ready to flex across other industries and sectors. The ideal candidate will be digitally fluent, AI savvy and curious about how emerging tools and technologies can enhance the way we deliver intelligence.
Responsibility
- Lead the delivery of secondary projects across key healthcare and pharma clients, ensuring work is strategic, insightful and commercially sound.
- Manage client relationships day to day, including leading meetings, understanding client needs and identifying opportunities for account growth.
- Shape intelligence approaches for pitches, proposals and live projects, selecting the right methodologies, tools and outputs.
- Translate social, media and landscape intelligence into clear, compelling recommendations for clients.
- Oversee project delivery, budgets and timelines, contributing to account profitability and high-quality execution.
- Support and develop junior team members, while sharing best practice, new tools and AI-enabled approaches across the team.
- Flex across other sectors and Edelman teams where broader intelligence support is required.
Skills
- Secondary expertise – measurement, influencer identification, benchmarking, trends identification, crisis reporting
- Digital savvy
- Demonstrates solid understanding of how to leverage research for clients
- Demonstrates technical expertise while maintaining a business-focused mindset
- Highly adaptable to different contexts and conditions
- Confidently accepts challenges
- Entrepreneurial mindset
- Highly autonomous
- Deep, proven pharma and healthcare expertise
We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Account Director - DxI - Human Intelligence in London employer: Smithfieldgroup
Edelman is an exceptional employer, offering a vibrant work culture that prioritises diversity, equity, inclusion, and belonging. As the world's largest independent communications firm, we provide our employees with unparalleled opportunities for growth and development in the dynamic field of healthcare communications, all while being based in the heart of London. Join us to be part of a team that values boldness, empathy, and curiosity, and where your contributions can make a meaningful impact on global health communications.
