At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join a family-run restaurant with over 25 years of passion for great service.
- Benefits: Earn tips, enjoy discounts, and receive industry-recognised qualifications.
- Other info: Great progression opportunities and a caring work family await you.
- Why this job: Bring your personality to work in a fun, energetic environment.
- Qualifications: Previous experience is a plus, but full training is provided.
Since 1995, Smith & Western have been serving great tasting fresh food, mouth-watering cocktails and belly busting desserts in our authentically themed restaurants across the South. We are a family run restaurant with over 25 years' experience. Our passion and drive are still as strong as it was on the day we opened our first restaurant. We pride ourselves on our great food and great service in a fun and friendly environment.
We are looking for customer service chameleons to join our team offering nothing but the best service, tailored individually to our customers. Our Servers should always be on hand to offer a consistently helpful and enthusiastic service with a smile!
We are looking for full and part time Waiters and Waitresses with some previous experience in a similar branded, fast paced hospitality environment; however, this is not essential as full training is given. You will have a good eye for detail and pride yourself on upholding our high brand standards, as well as enjoying working in a fun, authentic environment where you can really bring your personality to work with you.
Happy working your own area of between 8-12 tables, you will be comfortable in a busy environment, working as part of a team to create a memorable dining experience for our customers. Are you an energetic, customer focused person who is keen to build a career within the hospitality industry, passionate about food and service, with a fun and outgoing personality and bundles of common sense? Then we would love to hear from you.
Benefits:
- The chance to earn industry recognised qualifications
- Discounts on S+W food and hotel rooms
- Meals on shift
- Great tips
- Excellent progression opportunities
- The best uniform for miles!
- Christmas day and Boxing day closed
- Team incentives and Bonuses
- You'll be part of a caring and loyal work family
Salary: up to £12.21 per hour excellent tips
Server/Waiter/Waitress employer: Smith & Western
At Smith & Western, we pride ourselves on being a family-run restaurant that fosters a supportive and dynamic work environment in Horsham. Our team enjoys a range of benefits including meal discounts, shift meals, and exciting team incentives, alongside ample opportunities for professional growth and the chance to earn industry-recognised qualifications. Join us to be part of a caring work family dedicated to creating delicious dishes with fresh ingredients.
StudySmarter Expert Advice🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop in for a meal or a drink. This way, you can chat about your experience and how it aligns with their fun and friendly atmosphere.
✨Tip Number 2
Show off your personality! When you meet the team, let your enthusiasm shine through. They’re looking for someone who can bring energy and a smile to the table, so don’t hold back!
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show them you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are proactive and eager to join our family-run restaurant.
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and enthusiasm into your words. Remember, we’re all about creating a friendly environment!
Tailor Your Experience:Even if you don’t have direct experience in hospitality, highlight any customer service roles you've had. Focus on skills that show you can handle a busy environment and provide great service. We love seeing how your past experiences can translate to our team!
Keep It Concise:While we love a good story, keep your application clear and to the point. Make sure to cover the essentials without rambling on. A well-structured application shows us you can communicate effectively, which is key in our fast-paced setting.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re done!
How to prepare for a job interview at Smith & Western
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Smith & Western's menu. Knowing the dishes, drinks, and desserts will not only impress your interviewers but also show your genuine interest in the role and the restaurant.
✨Show Off Your Personality
Since they’re looking for energetic and outgoing individuals, don’t be afraid to let your personality shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve created memorable experiences for guests in the past.
✨Demonstrate Team Spirit
Working as part of a team is crucial in a busy restaurant environment. Be prepared to discuss examples of how you’ve collaborated with colleagues in previous roles, and express your enthusiasm for contributing to a fun and friendly atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the restaurant’s culture, training opportunities, or team incentives. This shows that you’re genuinely interested in being part of their family-run business and are keen to grow within the hospitality industry.
