At a Glance
- Tasks: Lead a dynamic team and ensure smooth restaurant operations.
- Company: Fun and vibrant restaurant with a focus on exceeding customer expectations.
- Benefits: Competitive salary, bonuses, discounts, and industry qualifications.
- Other info: Join a caring work family with excellent progression opportunities.
- Why this job: Bring your personality to work and create amazing experiences for customers.
- Qualifications: Experience in a branded restaurant and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for an experienced and ambitious Assistant Manager for 30-35 hours per week to help lead the team and grow and develop our business. We offer a very competitive salary, alongside performance-related bonuses and great benefits; but more importantly, this role offers a real opportunity to bring your personality to work and work in a fun environment where everything we do is aimed at making sure we exceed our visitors' expectations.
Your warm personality and professionalism will enable you to be deeply involved in all aspects of ensuring the smooth running of the restaurant and bar, including:
- Managing a team
- Ordering
- Stock control
- Health and safety
- Ensuring our high standards are maintained in every area of the restaurant
The ideal candidate will have a proven track record as an Assistant Manager in a branded restaurant environment, with experience of working at high volume with fresh produce. You will have a positive and pro-active management style and share our passion for providing the highest quality customer service. You will also have bundles of energy alongside a winning smile and common sense in abundance!
As the go-to person for all aspects and issues of running this busy restaurant, you will enjoy a varied and hands-on role, working closely with the Head Chef and Directors to ensure all issues are dealt with promptly and help to develop standards and drive the business forward whilst ensuring all customers leave with a smile on their face having had an amazing experience.
Benefits:
- A chance to earn industry recognised qualifications
- Discounts on S+W food and hotel rooms
- Meals on shift
- Bonuses
- Christmas day and Boxing day off
- You'll be part of a caring and loyal work family
- Excellent progression opportunities
- Best uniform for miles!
Pay up to £35,000 per year based on experience. 30-35 hours per week.
Assistant Manager in Horsham employer: Smith & Western - Horsham
At Smith & Western, we pride ourselves on being a family-run restaurant that has been serving delicious food and creating memorable experiences for over 25 years. Our vibrant work culture fosters teamwork and encourages personal growth, offering excellent progression opportunities and industry-recognised qualifications. Join us in a supportive environment where your passion for cooking with fresh ingredients will be celebrated, and enjoy benefits like meal discounts, great tips, and a caring work family atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Horsham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Smith & Western - Horsham. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Smith & Western - Horsham
Don't be shy about reaching out to Smith & Western - Horsham directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Smith & Western - Horsham and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Smith & Western - Horsham
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!