At a Glance
- Tasks: Manage client accounts and provide top-notch customer service in insurance.
- Company: Join a well-established Chartered Insurance Broking firm with over 40 years of experience.
- Benefits: Full-time position with opportunities for professional growth and development.
- Other info: Work in a supportive environment with a focus on personal and professional development.
- Why this job: Be part of a dynamic team that values client relationships and service excellence.
- Qualifications: Strong customer service skills and experience in account management are essential.
The predicted salary is between 36000 - 60000 € per year.
Company Description
Smith Robinson Limited is a Chartered Insurance Broking firm with over 40 years of experience in commercial insurance broking, based in Morley, Leeds. In July 2021, the company joined the David Roberts Group of Independent Brokers, broadening its reach and opportunities while maintaining its independence and high level of service. Since the transition, Smith Robinson continues to operate seamlessly, bringing the benefits of being part of a larger group to its clients. The firm prides itself on its professional expertise and client-focused approach.
Role Description
This is a full-time, on-site position for a Commercial Account Handler based in the Greater Leeds Area. The role involves managing client accounts, processing insurance renewals, providing comprehensive customer service, and supporting clients in choosing and maintaining the appropriate insurance products. The candidate will work closely with various stakeholders to ensure efficient and personalized service.
Qualifications
- Proficiency in managing Renewals and ensuring detailed follow-up processes
- Strong Customer Service skills with a focus on understanding and meeting client needs
- Experience in Account Management to effectively handle client portfolios and communications
- Knowledge of Insurance and Insurance Brokerage, including industry regulations
- Exceptional organizational and problem-solving skills
- Excellent verbal and written communication skills
- Cert CII qualification or working towards one is an advantage
- Ability to work efficiently in an office-based environment in the Greater Leeds Area
Commercial Account Handlers in Leeds employer: Smith Robinson Limited
Smith Robinson Limited is an exceptional employer, offering a supportive work culture that values professional development and client-focused service. With over 40 years of experience in the insurance industry, employees benefit from a wealth of knowledge and opportunities for growth within a dynamic team environment in Morley, Leeds. The firm’s affiliation with the David Roberts Group enhances its resources while maintaining a strong commitment to independence and high-quality service, making it an ideal place for those seeking meaningful and rewarding careers in commercial insurance broking.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handlers in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend local events or join online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching Smith Robinson Limited and understanding their client-focused approach. Be ready to discuss how your skills in account management and customer service can contribute to their success.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples from your past experiences where you’ve successfully handled client issues or managed renewals, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Commercial Account Handlers in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Account Handler role. Highlight your experience in managing renewals and customer service, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about insurance and how your background makes you a great fit for our team. Don’t forget to mention your understanding of client needs and your problem-solving skills.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are essential for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Smith Robinson Limited
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of insurance and brokerage. Understand the key products and services offered by Smith Robinson Limited, as well as any recent industry trends. This will show that you're not just interested in the role but also invested in the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you’ve handled difficult situations or gone above and beyond for clients. This is crucial for a Commercial Account Handler, so be ready to demonstrate your client-focused approach.
✨Be Organised and Detail-Oriented
Since the role involves managing client accounts and processing renewals, highlight your organisational skills. Bring along a portfolio or notes that showcase your ability to keep track of multiple tasks and follow up effectively. This will help you stand out as someone who can handle the demands of the job.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member. Focus on both verbal and written communication, as you'll need to convey complex information to clients in an understandable way.
