At a Glance
- Tasks: Manage commercial insurance accounts and ensure top-notch client service.
- Company: Join a respected Chartered Insurance Broking firm with over 40 years of experience.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Great opportunity to build relationships and enhance your career in the insurance industry.
- Why this job: Be part of a dynamic team that values personalized service and client satisfaction.
- Qualifications: Experience in renewals, strong customer service skills, and a background in insurance.
The predicted salary is between 30000 - 40000 € per year.
Smith Robinson Limited is a Chartered Insurance Broking firm with over 40 years of experience, located in Morley, Leeds. In July 2021, the company joined the David Roberts Group of Independent Brokers, while maintaining operational independence and its commitment to excellent service. As part of a larger group, Smith Robinson has gained access to new opportunities and enhanced market influence. The firm continues to build on its strong reputation for delivering personalized and professional insurance solutions.
This is a full-time on-site role located in the Greater Leeds Area for a Commercial Account Handler. The selected candidate will handle the day-to-day management of commercial insurance accounts, including managing renewals, liaising with clients and insurers, and maintaining excellent customer service standards. Responsibilities will also include building and maintaining client relationships, ensuring client satisfaction, and supporting clients with their insurance needs.
Qualifications
- Experience in Renewals and Account Management
- Strong Customer Service skills to provide an exceptional client experience
- Background in Insurance and Insurance Brokerage to effectively address client needs
- Excellent organizational and communication skills
- Proficiency in handling multiple accounts and attention to detail
- Relevant experience in commercial insurance is a plus
- Cert CII or willingness to work towards professional insurance qualifications is advantageous
Commercial Account Handlers employer: Smith Robinson Limited
Smith Robinson Limited is an exceptional employer, offering a supportive work culture that prioritises professional development and employee growth. Located in the vibrant Greater Leeds Area, employees benefit from being part of a well-established Chartered Insurance Broking firm with over 40 years of experience, while also enjoying the advantages of being part of the David Roberts Group, which opens doors to new opportunities and enhances market influence. With a strong commitment to delivering personalised service, Smith Robinson fosters an environment where team members can thrive and make a meaningful impact in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handlers
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Smith Robinson. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Smith Robinson and their approach to client relationships. We want you to show off your knowledge about their services and how you can contribute to their reputation for excellent customer service.
✨Tip Number 3
Practice your communication skills! As a Commercial Account Handler, you'll need to convey information clearly and effectively. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Commercial Account Handlers
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Account Handler role. Highlight your experience in renewals and account management, and don’t forget to showcase your strong customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about insurance and how your background aligns with our values at Smith Robinson. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Relevant Experience:When filling out your application, make sure to highlight any relevant experience in commercial insurance or brokerage. If you've got Cert CII or are working towards it, shout about it! We appreciate candidates who are keen on professional development.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary details in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Smith Robinson Limited
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of commercial insurance and brokerage. Familiarise yourself with key terms, recent trends, and the specific services offered by Smith Robinson. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a role that focuses on maintaining excellent client relationships.
✨Demonstrate Organisational Skills
Since you'll be managing multiple accounts, it's important to highlight your organisational abilities. Bring up specific tools or methods you use to keep track of tasks and deadlines. This will reassure them that you can handle the demands of the role effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Smith Robinson. This not only shows your interest but also helps you gauge if the company is the right fit for you.
