At a Glance
- Tasks: Support and enhance Workday HCM, guiding users and managing projects.
- Company: Join Smith+Nephew, a global leader in medical technology.
- Benefits: Generous bonuses, flexible vacation, health plans, and employee discounts.
- Other info: Enjoy a hybrid working model and a culture of care and collaboration.
- Why this job: Make a real impact on HR technology and improve user experiences.
- Qualifications: Experience with Workday HCM and strong problem-solving skills.
The predicted salary is between 36000 - 60000 £ per year.
Life. Unlimited. At Smith+Neghew we design and manufacture technology that takes the limits off living. Join our HR Technology team in Watford and help shape the future of how our people experience Workday. If you’re passionate about HR systems, thrive on solving problems, and enjoy collaborating across global teams, this is your opportunity to make a real impact in a company that’s transforming lives.
What will you be doing?
As our HR Technology HCM Specialist, you’ll be the go‑to expert for Workday HCM, supporting employees and managers across the business. You’ll deliver enhancements, manage small projects, and guide users through the platform with clarity and confidence. From gathering requirements to coordinating testing and supporting bi‑annual releases, you’ll be at the heart of our HR technology transformation. You’ll also play a key role in data management, troubleshooting, and driving continuous improvement across our global HR processes.
Execution of HCM Service Delivery
- Deliver, support, and maintain HCM initiatives, including the implementation of the HR Projects.
- First point of contact to our HR stakeholders and customer base for HCM queries.
- Provide support to our customer base on all core Workday processes.
- Caseload management: responding to HCM queries within agreed SLAs and in line with the processes of the Global Business Services function.
- Escalate tasks to the Global Product Owner as appropriate.
- Take initiative and resolve cases to full completion.
- Produce relevant paperwork in line with agreed processes and timelines.
- Administrative and system support on all HR cycles.
Process Improvements, Projects & Metrics
- Adhere to agreed timelines for project deliverables.
- UAT project coordination and resolution.
- Adherence to metrics and work within agreed Service Level Agreements.
- Minimal error rates and dissatisfied customers.
- Involvement in projects as required.
What will you need to be successful?
Success in this role means being proactive, organized, and customer‑focused. You’ll need to be comfortable working across multiple markets and confident in your ability to manage competing priorities. You’ll be a trusted partner to our HR teams and a champion for great user experiences.
- Proven solid functional knowledge of Workday HCM, including data structure and security.
- Experience supporting global HR teams and projects (min 6 years).
- Strong understanding of HR technology vendors and implementation best practices.
- Ability to manage workload effectively and drive service improvements.
Benefits and Perks
- Your Future: Generous annual bonus and pension schemes, Save As You Earn share options.
- Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities.
- Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance and much more.
- Flexibility: Hybrid working model (for most professional roles).
- Training: Hands‑on, team‑customised, mentorship.
- Extra Perks: Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes and many other employee discounts.
Inclusion and Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our employee inclusion groups on our website www.smith-nephew.com.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can‑do attitude we work together to win. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfil our shared purpose of Life Unlimited.
Explore our website and learn more about our mission, our team, and the opportunities we offer.
Smith+Neghew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Neghew a unique place. We’re a company of people who care about each other, about our customers and their patients, and about our communities.
HR Technology HCM Specialist in Watford employer: Smith & Nephew
Smith & Nephew is an exceptional employer that values clinical expertise and fosters a supportive work culture for its Wound Care Field Specialists. With flexible working options, comprehensive training, and opportunities for professional growth, employees are empowered to make a meaningful impact in the healthcare sector while enjoying a rewarding career in the North Wales and Midlands region.
StudySmarter Expert Advice🤫
We think this is how you could land HR Technology HCM Specialist in Watford
✨Tip Number 1
Network like a pro! Reach out to current employees at Smith+Nephew on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the HR Technology HCM Specialist role.
✨Tip Number 2
Prepare for the interview by diving deep into Workday HCM. Brush up on your knowledge of its data structure and security features. Being able to discuss these confidently will show that you’re the go-to expert they need!
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges in HR technology. This will demonstrate your proactive approach and customer-focused mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Smith+Nephew community.
We think you need these skills to ace HR Technology HCM Specialist in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Technology HCM Specialist role. Highlight your experience with Workday HCM and any relevant projects you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR technology and how you can contribute to our team. Be sure to mention specific examples of your problem-solving skills and customer-focused approach.
Showcase Your Collaboration Skills:Since this role involves working across global teams, make sure to highlight your collaboration skills in your application. Share examples of how you've successfully worked with others to achieve common goals – we love teamwork!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you'll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Smith & Nephew
✨Know Your Workday Inside Out
Make sure you have a solid understanding of Workday HCM, including its data structure and security features. Brush up on the latest updates and enhancements to the platform, as this will show your passion and expertise during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially those related to HR technology. Be ready to discuss specific projects where you improved processes or resolved issues, as this will demonstrate your proactive approach.
✨Emphasise Collaboration
Since this role involves working with global teams, highlight your experience in collaborating across different markets. Share stories that showcase your ability to communicate effectively and build relationships with diverse stakeholders.
✨Be Organised and Customer-Focused
Demonstrate your organisational skills by discussing how you manage competing priorities. Talk about your approach to ensuring a great user experience for employees and managers, as this aligns perfectly with the company's values.
