At a Glance
- Tasks: Lead global design and optimisation of Workday Benefits across 43 countries.
- Company: Smith+Nephew, a tech innovator dedicated to enhancing lives.
- Benefits: Generous bonuses, flexible work, health plans, and employee discounts.
- Other info: Join a diverse community committed to inclusion and continuous improvement.
- Why this job: Make a real impact on global benefits strategy and employee experience.
- Qualifications: Experience with Workday Benefits and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 € per year.
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! The Global HR Technology function is part of the HR organisation, responsible for delivering solutions that improve or enhance the way Human Resources is delivered at Smith & Nephew, and handles HR technology programs, vendors, and operations. The group works with various HR organisations and IT on projects to re-engineer and automate processes that improve efficiencies.
This role involves a high level of relationship management so that the HR function and our HR technology partners continue to champion and develop a partnership to drive simplification, standardisation and automation for long-term success of the HR operating model. You will proactively find opportunities to further leverage best-in-class technology and minimise technology debt that hinders long-term scalability and work to drive and implement best practice across all platforms, digital innovation, process automation, and emerging technologies that fit business requirements.
As a key member of the Workday Lumiere programme team, you will lead the global design, configuration, and optimisation of Workday Benefits across 43 countries. You will also support and enhance the wider global benefits platform, ensuring seamless integration, accurate data, and a consistent, compliant benefits experience for employees worldwide.
What You’ll Be Doing
- Driving Global Benefits Strategy within Lumiere: Shape the strategic direction of Workday Benefits as part of the Lumiere transformation, ensuring alignment with the global HR technology roadmap and long‑term organisational goals.
- Owning Global Benefits Design Across 43 Countries: Act as the Workday Benefits SME with full accountability for global alignment, solution design, configuration, delivery, and ongoing maintenance across a diverse and complex benefits landscape.
- Ensuring Requirements Accuracy Across All 43 Countries: Validate and document all country‑specific requirements, ensuring they are complete, accurate, and fully reflected in Workday configuration and the new benefits platform.
- Preparing Eligibility Rules & Plans for the New Benefits Platform: Build, refine, and validate eligibility rules, benefit plans, and enrolment logic to ensure they are fully ready, compliant, and scalable for deployment on the new global benefits platform.
- Supporting the Global Benefits Platform: Partner with internal teams and external vendors to support the broader benefits platform, ensuring smooth integrations, accurate data flows, and a cohesive end‑to‑end benefits experience.
- Ensuring Compliance & Best Practice: Embed legal, regulatory, and market‑specific requirements into Workday Benefits configuration while applying global HR best‑practice standards and maintaining audit‑ready processes.
- Configuring and Supporting Complex Benefits Solutions: Lead hands‑on configuration of benefits programmes, eligibility rules, enrolment processes, and country‑specific variations, ensuring accuracy, scalability, and operational excellence across all 43 markets.
- Partnering with Global Benefits COEs: Work closely with regional and global Benefits Centres of Excellence to understand local needs, translate them into system requirements, and ensure Workday delivers the intended business outcomes.
- Championing Customer Experience & Continuous Improvement: Act as a strong advocate for end users, establishing mechanisms to gather feedback from employees, HR teams, and stakeholders, and using insights to drive continuous improvement across both Workday and the wider benefits platform.
- Monitoring Service Performance: Help define standards, track performance metrics, and ensure the Workday Benefits service and connected benefits platform remain stable, efficient, and aligned with Lumiere’s transformation objectives.
What You’ll Need to Be Successful
- Deep Expertise in Workday Benefits: Extensive hands‑on experience configuring and managing Workday Benefits across multiple countries, ideally at global scale.
- Strong Technical Capability: Proficiency in business process configuration, eligibility rules, EIBs, and complex benefits logic, with the ability to translate business needs into robust system solutions.
- Experience Supporting Benefits Platforms: Familiarity with global benefits platforms, vendor integrations, and data exchange processes to ensure a seamless end‑to‑end benefits ecosystem.
- Analytical & Reporting Skills: Experience with Workday reporting, dashboards, and calculated fields to support insights and decision‑making.
- Change & Project Management Awareness: Understanding of structured delivery methodologies and the ability to support change adoption across multiple regions.
- Exceptional Stakeholder Management: Ability to influence, collaborate, and communicate effectively with global COEs, programme teams, vendors, and local HR stakeholders across 43 countries.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity.
Your Future: Generous annual bonus and pension schemes, Save As You Earn share options and a car allowance.
Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours, so we can give back to our communities!
Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance and much more.
Flexibility: Hybrid working model (for most professional roles).
Training: Hands-on, team-customised, mentorship.
Extra Perks: Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes and many other employee discounts.
Stay connected by joining our Talent Community. We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.
People Technology Specialist employer: Smith & Nephew
At Smith+Nephew, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. Our commitment to employee wellbeing is reflected in our generous benefits package, flexible working arrangements, and a vibrant work culture that fosters personal and professional growth. Join us in a role that not only enhances your career but also contributes to meaningful advancements in healthcare across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land People Technology Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Smith+Nephew. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Show how your skills align with their mission of improving lives through technology. We want to see your passion!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We love authenticity, so let your personality shine through while discussing your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Apply through our website to stay connected!
We think you need these skills to ace People Technology Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Technology Specialist role. Highlight your experience with Workday Benefits and any relevant projects you've worked on. We want to see how your skills align with our mission!
Showcase Your Technical Skills:Don’t forget to emphasise your technical capabilities, especially in configuring and managing Workday Benefits. We love seeing candidates who can translate business needs into effective system solutions, so let that shine through!
Demonstrate Relationship Management:Since this role involves a lot of stakeholder management, share examples of how you've successfully collaborated with teams or vendors in the past. We’re looking for someone who can build strong partnerships across various functions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find more info about our culture and values there!
How to prepare for a job interview at Smith & Nephew
✨Know Your Workday Inside Out
Make sure you brush up on your Workday Benefits knowledge. Familiarise yourself with the configuration, eligibility rules, and how to manage benefits across multiple countries. Being able to discuss specific examples of your experience will show that you're not just familiar with the system but can also leverage it effectively.
✨Showcase Your Stakeholder Management Skills
Prepare to discuss how you've influenced and collaborated with various stakeholders in previous roles. Think of specific instances where you successfully communicated complex information or navigated challenges with HR teams or vendors. This will demonstrate your ability to build relationships and drive results.
✨Emphasise Your Analytical Prowess
Be ready to talk about your experience with reporting and analytics in Workday. Highlight any dashboards or calculated fields you've created that provided valuable insights. This will show that you can not only manage data but also use it to inform decision-making and improve processes.
✨Demonstrate Change Management Awareness
Since this role involves supporting change adoption, think about times when you've managed or supported change initiatives. Be prepared to discuss methodologies you've used and how you ensured smooth transitions. This will illustrate your understanding of project management and your proactive approach to driving improvements.
