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- Tasks: Lead global service operations and enhance analytics for continuous improvement.
- Company: A leading global medical technology company focused on innovation.
- Benefits: Competitive salary, generous benefits, and a hybrid working model.
- Why this job: Make a significant impact in optimising global service processes.
- Qualifications: 8+ years in service analytics with expertise in ServiceMax and ERP systems.
- Other info: Join a dynamic team dedicated to operational excellence and leadership.
The predicted salary is between 43200 - 72000 £ per year.
A global medical technology company is seeking a Manager of Global Service Operations Systems & Analytics to lead governance and continuous improvement of service operations. The ideal candidate will have over 8 years of experience in service analytics, strong skills in ServiceMax and ERP systems, and exceptional leadership abilities. This role is crucial in optimizing global service processes and ensuring operational efficiency. Competitive salary and generous benefits are offered, including a hybrid working model.
Global Service Ops & Analytics Lead - ServiceMax & ERP employer: Smith & Nephew
Contact Detail:
Smith & Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Service Ops & Analytics Lead - ServiceMax & ERP
✨Tip Number 1
Network like a pro! Reach out to connections in the medical technology field, especially those who work with ServiceMax and ERP systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s service operations and analytics strategies. We want you to showcase your knowledge and how your experience aligns with their goals. Tailor your answers to highlight your leadership skills and continuous improvement mindset.
✨Tip Number 3
Don’t just apply anywhere; focus on roles that excite you! Use our website to find positions that match your skills in service analytics and operations. We’ve got plenty of opportunities waiting for you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. Mention something specific from your conversation to remind them why you’re the perfect fit for the Global Service Ops & Analytics Lead role.
We think you need these skills to ace Global Service Ops & Analytics Lead - ServiceMax & ERP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service analytics and your familiarity with ServiceMax and ERP systems. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Global Service Ops & Analytics Lead position. Share specific examples of your leadership abilities and how you've driven continuous improvement in past roles.
Showcase Your Leadership Skills: Since this role requires exceptional leadership, make sure to highlight any relevant experiences where you’ve led teams or projects. We love to see how you’ve motivated others and achieved results through collaboration.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Smith & Nephew
✨Know Your ServiceMax and ERP Inside Out
Make sure you brush up on your knowledge of ServiceMax and ERP systems. Be ready to discuss specific examples of how you've used these tools in your previous roles, especially in relation to service analytics. This will show that you’re not just familiar with the systems but can leverage them for operational efficiency.
✨Showcase Your Leadership Skills
Prepare to share instances where you've led teams or projects successfully. Think about challenges you faced and how you overcame them. Highlighting your leadership abilities will demonstrate that you can guide a team towards continuous improvement in service operations.
✨Understand the Company’s Global Impact
Research the company’s role in the global medical technology landscape. Be ready to discuss how you can contribute to optimising their service processes on a global scale. Showing that you understand their mission and how you fit into it will set you apart from other candidates.
✨Prepare Questions That Matter
Have thoughtful questions ready to ask at the end of your interview. Inquire about their current challenges in service operations or how they measure success in this role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
