At a Glance
- Tasks: Repair and maintain medical equipment, ensuring top-notch performance and customer satisfaction.
- Company: Join Smith+Nephew, a global leader in medical technology with a caring culture.
- Benefits: Enjoy flexible vacation, health plans, bonuses, and a hybrid working model.
- Other info: Be part of a supportive community focused on innovation and collaboration.
- Why this job: Make a real difference in healthcare while developing your technical skills.
- Qualifications: Experience in technical repair and a passion for precision work.
The predicted salary is between 40500 - 49500 £ per year.
Life.
Unlimited.
At Smith+Nebhew we design and manufacture technology that takes the limits off living.
Are you passionate about technical problem-solving, precision work, and delivering exceptional customer service?
Join our team and help healthcare professionals keep critical medical equipment performing at its best.
As a Field Technician, you'll play a key role in maintaining and repairing medical devices, supporting customers, and ensuring our equipment meets the highest quality and safety standards.
This is a 12-month fixed-term contract, with option for prolongation.
What will you be doing?
- Repair and maintain Smith+Nebhew equipment in line with internal procedures, corporate guidelines, and relevant industry standards.
- Perform preventative maintenance (PM) activities for customers with service contracts, ensuring compliance with contractual obligations.
- Complete training and certification programs to become qualified to service equipment across multiple product franchises.
- Carry out precision instrument servicing, including working under a microscope and sharpening surgical instruments.
- Support the wider Service Engineering team in delivering and managing the preventative maintenance program.
- Manage personal inventory levels, perform scheduled stock cycle counts, and contribute to effective inventory control.
- Assist Operations Leads and Service Coordinators with inventory management activities.
- Build and maintain strong relationships with customers, hospital staff, and internal sales teams.
- Ensure service activities are completed efficiently, on time, and in a cost-effective manner.
- Meet and exceed individual performance targets and key performance indicators (KPIs).
What will you need to be successful?
- Previous experience in a technical repair, maintenance, service, or field technician role.
- Experience working with precision instruments and performing detailed tasks under a microscope.
- Ability to repair, maintain, and service equipment in line with internal, corporate, and external standards.
- Excellent troubleshooting and problem-solving skills.
- Strong organizational skills with the ability to manage inventory and prioritize workload effectively.
- Customer-focused mindset with excellent communication and relationship-building skills.
- Ability to work independently while collaborating effectively within a team environment.
- Willingness to complete training and develop expertise across multiple product portfolios.
You. Unlimited.
We believe in creating the greatest good for society. Our Strongest investments are in our people and patients we serve.
Inclusion and
Belonging: Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about our Employee Inclusion Groups on our website (www. smith-nephew. com)
- Your Future
- Generous annual bonus and pension Schemes
- Save As You Earn share options
- Work/Life Balance
- Flexible Vacation and Time Off
- Paid Holidays and Paid Volunteering Hours
• so we can give back to our communities!
- Your Wellbeing
- Private Health and Dental plans
- Healthcare Cash Plans
- Income Protection
- Life Assurance and much more
- Flexibility
- Hybrid Working Model (For most professional roles)
- Salary Sacrifice Bicycle and Car Schemes and many other Employee discounts
- Training
- Hands-On, Team-Customised, Mentorship
- Extra Perks
- Discounts on Gyms and fitness clubs
Stay connected by joining our Talent Community.
We're more than just a company - we're a community!
Follow us on Linked In to see how we support and empower our employees and patients every day.
Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You.
Unlimited., life, culture, and benefits at S+N.
Explore our website and learn more about our mission, our team, and the opportunities we offer.
Smith+ Nephew is a global medical technology company.
We design and manufacture technology that takes the limits off living.
We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.
From our first employee and founder, T.
Smith, to our team today, it’s our people who make Smith+ Nephew a unique place.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits.
But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.
Through a spirit of ownership and can-do attitude we work together to win.
We’re a company of people who care about each other, about our customers and their patients, and about our communities.
Together, we fulfill our shared purpose of Life Unlimited.
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Field Technician (12-month fixed-term contract) employer: Smith & Nephew
At Smith+Nephew, we are dedicated to fostering a vibrant work culture that prioritises employee well-being and professional growth. As a Senior Analytical Chemist, you will not only contribute to the safety and quality of life-changing medical products but also benefit from our generous bonus schemes, flexible working arrangements, and comprehensive health plans. Join us in a collaborative environment where your expertise is valued, and you can make a meaningful impact on patients' lives worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Field Technician (12-month fixed-term contract)
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Smith & Nephew as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Smith & Nephew and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Smith & Nephew’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Technician (12-month fixed-term contract)
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Smith & Nephew, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Smith & Nephew, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Smith & Nephew.
How to prepare for a job interview at Smith & Nephew
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Smith & Nephew offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Smith & Nephew but also helps you get a feel for whether you’d thrive in that environment.
