At a Glance
- Tasks: Lead innovative commercial partnerships and drive growth in NHS accounts.
- Company: Smith+Nephew, a leader in healthcare technology with a focus on inclusion.
- Benefits: Generous bonuses, flexible work, health plans, and employee discounts.
- Other info: Join a supportive community committed to your growth and wellbeing.
- Why this job: Shape healthcare solutions and make a real impact in the community.
- Qualifications: Experience in medical devices, strong negotiation skills, and strategic thinking.
The predicted salary is between 56700 - 69300 £ per year.
At Smith+Nephew we design and manufacture technology that takes the limits off living. We are looking for a commercially astute and strategic Commercial Manager to lead the development and execution of innovative commercial partnerships across some of our most important and complex NHS accounts. This is a highly visible role where you will work closely with senior internal stakeholders and healthcare decision-makers to shape customer solutions, optimise commercial performance, and accelerate business growth.
If you thrive in a strategic customer-facing environment, enjoy solving complex business challenges, and have a passion for delivering value-based healthcare solutions, we would love to hear from you.
What will you be doing?
As Commercial Manager, you will be responsible for identifying and prioritising high-value strategic NHS accounts and developing long-term commercial growth plans that deliver mutual value for Smith+Nephew and our customers. You will lead complex contract negotiations, develop innovative commercial offerings, and build strong relationships with senior procurement, finance, and executive stakeholders across the healthcare system.
Key responsibilities include:
- Developing and delivering strategic account plans and a three-year forward pipeline for priority accounts.
- Leading opportunity management activities to drive commercial excellence and maximise business success.
- Designing and implementing value propositions tailored to customer needs and organisational priorities.
- Managing complex commercial negotiations, pricing strategies, service agreements, and contract terms.
- Building and maintaining senior-level relationships with NHS Trusts, procurement leaders, finance directors, and executive stakeholders.
- Driving stakeholder mapping, customer influence strategies, and non-clinical engagement plans within target accounts.
- Collaborating with Business Unit Directors, Sales Directors, Area Business Managers and cross-functional teams to deliver innovative commercial solutions.
- Managing framework agreements and contract governance while partnering closely with Legal teams to ensure commercially robust outcomes.
- Analysing profitability and developing strategies to optimise account- and brand-level gross margin performance.
- Leading tender and procurement activities whilst identifying opportunities to simplify, standardise, and improve commercial outcomes.
What will you need to be successful?
We're looking for a commercially driven professional who combines strategic thinking with strong relationship-building and negotiation skills. You will bring:
- Significant experience within the medical device industry, preferably within Orthopaedics or a related healthcare sector.
- A proven track record of securing new business opportunities and delivering commercial growth.
- Experience negotiating pricing, contracts, and commercial agreements with hospital decision-makers.
- Strong consultative or solution-selling experience.
- Experience working within complex matrix organisations.
- Knowledge of public-sector healthcare procurement, ideally within the NHS environment.
- Strong analytical skills with the ability to interpret data, develop insights, and communicate compelling commercial narratives.
- Excellent presentation, influencing, and stakeholder management skills.
- Experience engaging with senior healthcare stakeholders including Procurement and Finance leadership teams is highly desirable.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging.
Your Future: Generous annual bonus and pension schemes, Save As You Earn share options.
Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities.
Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance and much more.
Flexibility: Hybrid working model (for most professional roles).
Training: Hands-on, team-customised mentorship.
Extra Perks: Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes and many other employee discounts.
Stay connected by joining our Talent Community. We're more than just a company - we're a community!
Commercial Manager - Recon employer: Smith & Nephew
Smith & Nephew is an exceptional employer that values clinical expertise and fosters a supportive work culture for its Wound Care Field Specialists. With flexible working options, comprehensive training, and opportunities for professional growth, employees are empowered to make a meaningful impact in the healthcare sector while enjoying a rewarding career in the North Wales and Midlands region.
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We think this is how you could land Commercial Manager - Recon
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We think you need these skills to ace Commercial Manager - Recon
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Smith & Nephew, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Smith & Nephew
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Smith & Nephew’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
