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For Companies At a Glance
- Tasks: Build relationships with customers and develop strategies for service excellence.
- Company: Smith+Nephew designs tech that enhances lives, focusing on sports medicine.
- Benefits: Enjoy flexible work, generous bonuses, health plans, and discounts on fitness.
- Why this job: Join a community committed to diversity, wellbeing, and making a social impact.
- Qualifications: Experience in medical device account management and strong relationship-building skills required.
- Other info: 75% travel required; hybrid working model available.
The predicted salary is between 36000 - 60000 £ per year.
At Smith+Nephew, we design and manufacture technology that takes the limits off living. The role is based in our South East region, covering accounts in North and West London, Reading, Oxford and Bedford. To protect work-life balance and wellbeing, it's essential that you live within this region.
What will you be doing?
- Build real and meaningful relationships with our customers.
- Develop a strategy in partnership with our leadership that provides the best possible service, keeping our customers and patients at the centre of what we do.
- Work with our Sports Medicine customers to ensure that product availability meets their needs and the needs of the patient.
What does success look like?
Success in the role will be determined by revenue, improved service provision, and efficiency in our business interactions with customers. It’s about taking strategic responsibility for your area, working with your customers to deliver for our patients. We expect such strategic relationships to maximize sales revenue across the geography, impacting existing and new accounts to proactively drive growth.
Successful candidates would need the following:
- Experience developing and managing complex accounts in the medical device industry.
- Strong relationship-building skills with clinical and non-clinical partners.
- Strong business development background — with experience identifying and winning new accounts within NHS/private hospital environments.
- Ability to stay up-to-date with NHS developments.
- Think like a business owner — assess your territory and relevant market trends.
- Valid UK Driving License.
Travel requirements: approximately 75% domestic travel.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
What we are offering you:
- Inclusion, Diversity, and Equity: Committed to welcoming, celebrating, and thriving on diversity.
- Your Future: Company car or car allowance, generous bonus and pension schemes, Save As You Earn share options.
- Work/Life Balance: Flexible vacation and time off, paid holidays, and paid volunteering hours to give back to our communities.
- Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance, and more.
- Flexibility: Hybrid working model (for most professional roles).
- Training: Hands-on, team-customized mentorship.
- Extra Perks: Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes, and other employee discounts.
We’re more than just a company — we’re a community!
Account Manager - North/West London, Reading, Oxford & Bedford employer: Smith & Nephew
Contact Detail:
Smith & Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - North/West London, Reading, Oxford & Bedford
✨Tip Number 1
Familiarise yourself with the specific needs and challenges of the Sports Medicine sector in your region. Understanding local NHS developments and how they impact your potential clients will give you an edge in conversations.
✨Tip Number 2
Network with professionals in the medical device industry, especially those who have experience with NHS and private hospitals. Building relationships with these individuals can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your business acumen by researching market trends in your territory. Being able to discuss how these trends affect your accounts will show that you think like a business owner and are proactive in your approach.
✨Tip Number 4
Prepare to showcase your relationship-building skills during interviews. Think of examples where you've successfully developed partnerships in the past, particularly in complex account management within the medical field.
We think you need these skills to ace Account Manager - North/West London, Reading, Oxford & Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within the medical device industry. Emphasise your relationship-building skills and any specific achievements that demonstrate your ability to drive revenue and improve service provision.
Craft a Compelling Cover Letter: In your cover letter, express your passion for sports medicine and how your background aligns with the company's mission. Discuss your strategic approach to managing accounts and how you plan to meet the needs of both customers and patients.
Showcase Your Understanding of the NHS: Demonstrate your knowledge of NHS developments and how they impact the medical device market. This will show that you are proactive and can think like a business owner, which is crucial for this role.
Highlight Your Travel Flexibility: Since the role requires approximately 75% domestic travel, mention your willingness and ability to travel frequently within the specified regions. This shows your commitment to building relationships with customers across North and West London, Reading, Oxford, and Bedford.
How to prepare for a job interview at Smith & Nephew
✨Know Your Territory
Familiarise yourself with the North and West London, Reading, Oxford, and Bedford areas. Understand the local healthcare landscape, including key NHS developments and private hospital environments. This knowledge will help you demonstrate your strategic thinking during the interview.
✨Build on Relationship Skills
Prepare to discuss your experience in building relationships with both clinical and non-clinical partners. Think of specific examples where you've successfully developed these connections, as this role heavily relies on strong relationship-building skills.
✨Showcase Business Development Experience
Be ready to highlight your background in business development, particularly in identifying and winning new accounts. Share success stories that illustrate your ability to drive growth and improve service provision in the medical device industry.
✨Emphasise Work-Life Balance
Since the company values work-life balance, be prepared to discuss how you manage your time effectively, especially with the expected 75% domestic travel. Show that you can maintain productivity while ensuring personal well-being.
