At a Glance
- Tasks: Support IT operations, maintain equipment, and enhance cybersecurity while learning on the job.
- Company: Smith Institute, a leader in advanced mathematics and AI-driven solutions.
- Benefits: Gain a nationally recognised qualification, mentorship, and potential for career progression.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a pioneering team and make a real impact in the tech world.
- Qualifications: No prior experience needed; just a passion for IT and learning.
The predicted salary is between 19350 - 23650 £ per year.
Smith Institute is a leading provider of advanced mathematics, data science, and AI-driven solutions, helping organisations make confident decisions in complex environments. The Digital Solutions Apprentice supports the work of the Head of Information Security and IT and contributes to the development and delivery of projects while actively gaining new knowledge and skills both on the job and through engagement with the apprenticeship training provider.
As an IT Apprentice for Smith Institute, your duties would include but are not limited to:
- Provide timely support to your colleagues in person, by email and using remote access tools
- Configure and maintain company laptops and phones
- Help to ensure that office IT equipment is always available and fit for use
- Assist the Business Systems Manager, Head of Computing and Digital Solutions Engineers in supporting day to day operations
- Help to monitor and maintain cyber security across our systems
- Assisting the IT Manager and Computer Systems Manager in supporting the Institute’s day to day operations
- Where directed, responding to requests, issues and to IT failures to minimise disruption to staff and projects
- Where directed, monitoring and maintenance of IT security in accordance with HBG.5 Security of Computer Systems
- Where directed, monitoring and maintenance of cyber security (ATP quarantine, reports from staff, external cyber reports etc)
- Assisting in restoring IT capabilities following hardware or software failures
- Assisting in developing the Institute’s systems and processes to ensure continued Cyber Essentials PLUS accreditation
- Assisting in maintaining staff awareness of cyber threats, including annual training
- When invited, participating in the IT Management meeting with ITM, CSM and CTO
- Working collaboratively with colleagues to maintain the Institute’s core values
- Taking responsibility for safeguarding their own health and safety and that of others in the course of carrying out their duties
- Compliance with all of the Institute’s policies and procedures, having particular regard to data protection policies
- Taking part in scheduled team meetings and contributing proactively towards furthering the business aims of the Institute
- Any other reasonable duties assigned by the line manager or CEO deemed commensurate with the post
Information Communications Technician Level 3 Apprenticeship Standard: The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions. You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place online in TDM’s virtual learning platform. You will have a designated mentor in the workplace to support your learning and at the end of the programme will be assessed via an external assessment body. This is a Level 3 qualification.
Knowledge Areas Include:
- Hardware and Networking
- Software and Security
Monday - Friday, Shifts to be confirmed.
It Technician Apprentice employer: Smith Institute
Smith Institute is an exceptional employer that fosters a collaborative and innovative work culture, providing IT Technician Apprentices with the opportunity to gain hands-on experience while contributing to impactful projects in advanced mathematics and AI. With a commitment to employee growth, apprentices can progress to higher-level qualifications, supported by dedicated mentors and a focus on professional development. Located in a dynamic environment, Smith Institute not only values its employees' contributions but also prioritises their well-being and continuous learning, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land It Technician Apprentice
✨Get Involved in Tech Communities
Dive into local tech meetups or online forums specific to IT consulting. Engaging with like-minded folks not only sharpens your knowledge but also opens doors to apprenticeship opportunities at firms like Smith Institute.
✨Leverage Your University Resources
Universities often have exclusive partnerships with companies for apprenticeship placements. Hit up your career services and see if Smith Institute is on their radar – they might even have insider info on application timelines!
✨Show Off Your Tech Projects
Create a simple portfolio showcasing any relevant projects or coursework you’ve done. This could be a website or a GitHub repo. When you apply to Smith Institute, having a tangible demonstration of your skills can really set you apart.
✨Join Apprenticeship Fairs
Keep an eye out for apprenticeship and career fairs focused on tech. It's a brilliant way to meet recruiters from companies like Smith Institute directly! Plus, you can practice your elevator pitch face-to-face.
We think you need these skills to ace It Technician Apprentice
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, it’s all about your technical know-how. Make sure your CV highlights any programming languages, software, or tools you’ve worked with, even if it was just a school project. If you’ve completed any relevant courses or certifications, let those shine!
Think Like a Consultant:Your cover letter is your chance to demonstrate that you've got the consulting mindset. Bring in examples of how you've solved problems in the past or contributed to team projects, showing your analytical skills. Companies like Smith Institute want to see that you can think critically and adapt!
Tailor Your Application to IT Consulting:Don't just send the same application everywhere. For Smith Institute, make sure you mention their specific projects or values that resonate with you. This shows you're genuinely interested and not just sending your CV on a whim. Personalisation goes a long way!
Get Your Online Presence Right:Since you're applying for an apprenticeship, having a professional online presence is key! Consider linking to your GitHub or any tech-related projects you've been part of. It gives us a peek into your practical skills and can really make your application stand out!
How to prepare for a job interview at Smith Institute
✨Show Off Your Technical Know-How
In IT consulting, having a grasp of the technical tools and systems used in the industry is key. Be prepared to discuss any relevant software or methodologies you've learned about, like Agile or specific programming languages. Even if you haven't used them extensively, demonstrating your familiarity can set you apart!
✨Discuss Problem-Solving Scenarios
Consulting is all about solving problems for clients. Think about any experiences, whether from school projects or personal interests, where you tackled a challenge. Be ready to explain your thought process in detail, as this shows your analytical thinking and how you approach issues—both vital in this field!
✨Highlight Your Willingness to Learn
As an apprenticeship candidate, they're looking for potential and eagerness to grow. Make sure you convey your enthusiasm for learning new skills and adapting to new technologies. Share examples of how you've taken the initiative in the past to expand your knowledge—whether through online courses or tech clubs!
✨Be Ready for Behavioural Questions
Expect to face a few behavioural questions, where you'll need to showcase your teamwork and communication skills. Prepare examples from your experiences in school or group projects that reflect your ability to collaborate and contribute effectively. This is vital in consulting, as you'll be working with teams and clients regularly!
