At a Glance
- Tasks: Handle sales enquiries, prepare quotes, and build strong customer relationships.
- Company: Join one of the UK's largest independent merchants with a rich history.
- Benefits: Full-time role with competitive pay and opportunities for growth.
- Other info: Collaborative environment with training and support for new team members.
- Why this job: Be part of a dynamic team and make a real impact in sales.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Company Description
Smith Brothers Stores Ltd (SBS) is one of the UK’s oldest and largest independent merchants serving the commercial and industrial mechanical services sector.
The company specializes in the distribution of pipework, valves, air conditioning products, and associated fittings, supported by strong supplier relationships and excellent branch stock levels.
With branches across England, Wales, and Scotland and a Head Office in Blaby, Leicester, SBS is committed to reliable service and competitive pricing.
The business has grown significantly through investment in branch expansion and product range development, achieving annual turnover of over £150 million.
SBS focuses on sustainable growth and developing its people to continually exceed customer expectations.
Role Description
The Internal Sales role is a full-time, on-site position based at the Nottingham branch.
The role involves handling inbound sales enquiries, preparing quotations, processing orders, and proactively following up with customers to secure and grow business.
The Internal Sales team member will build and maintain strong customer relationships, provide product information and technical support where appropriate, and coordinate with external sales, purchasing, and logistics to ensure timely deliveries.
Daily responsibilities include updating customer records, monitoring stock availability, identifying upselling or cross-selling opportunities, and contributing to branch sales targets.
The role also includes supporting new team members through knowledge sharing and promoting SBS’s service standards and brand values.
Qualifications
- Strong Communication skills, including clear verbal and written interaction with customers and colleagues.
- Proven Customer Service experience, with a focus on building relationships and resolving issues effectively.
- Demonstrated Sales ability, including converting enquiries to orders and identifying upselling or cross-selling opportunities.
- Experience or exposure to Sales Management or Training activities, such as supporting team performance or sharing best practices.
- Good numerical and IT skills, including use of CRM systems, order processing software, and Microsoft Office.
- Knowledge of plumbing, HVAC, or mechanical services products is advantageous but not essential; willingness to learn is key.
- Ability to work collaboratively in a branch environment, manage multiple tasks, and meet deadlines.
- Previous experience in an internal sales or trade counter role within a merchant or distribution setting is beneficial.
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Internal Sales in Nottingham employer: Smith Brothers Stores Ltd
At Smith Brothers Stores Ltd, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture in Leicester. Our team enjoys competitive salaries, year-end bonuses, and ample opportunities for professional growth, all while contributing to meaningful marketing initiatives that enhance our brand's presence. Join us to be part of a dynamic environment where your creativity and organisational skills can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales in Nottingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales at Smith Brothers Stores Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Smith Brothers Stores Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales in Nottingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Smith Brothers Stores Ltd:When writing your cover letter, make sure to tailor your message specifically for Smith Brothers Stores Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Smith Brothers Stores Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Smith Brothers Stores Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Smith Brothers Stores Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Smith Brothers Stores Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
