At a Glance
- Tasks: Deliver amazing service and create memorable dining experiences for our customers.
- Company: Join a family-run restaurant with over 25 years of experience in hospitality.
- Benefits: Earn great tips, enjoy discounts, and receive industry-recognised qualifications.
- Other info: Enjoy excellent progression opportunities and be part of a caring work family.
- Why this job: Bring your personality to work in a fun, energetic environment while building your career.
- Qualifications: Previous experience is a plus, but full training is provided for enthusiastic team players.
Waiter/Waitress/Server
Since 1995 Smith & Western have been serving great tasting fresh food, mouth‑watering cocktails and belly‑busting desserts in our authentically themed restaurants across the South. We are a family‑run restaurant with over 25 years’ experience. Our passion and drive are still as strong as it was on the day we opened our first restaurant.
We pride ourselves on our great food and great service in a fun and friendly environment. We are looking for customer service chameleons to join our team offering a nothing but the best service, tailored individually to our customers. Our Servers should always be on hand to offer a consistently helpful and enthusiastic service with a smile!
We are looking for full and part time Waiters and Waitresses with some previous experience in a similar branded, fast‑paced hospitality environment, however this is not essential as full training is given.
You will have a good eye for detail and pride yourself on upholding our high brand standards, as well as enjoying working in a fun, authentic environment where you can really bring your personality to work with you. Happy working your own area of between 8‑12 tables you will be comfortable in a busy environment, working as part of a team to create a memorable dining experience for our customers.
Are you energetic, customer focused person who is keen to build a career within the hospitality industry, passionate about food and service, with a fun and outgoing personality and bundles of common sense then we would love to hear from you.
Benefits
- The chance to earn industry recognised qualifications
- Discounts on S+W food and hotel rooms
- Meals on shift
- Great tips
- Excellent progression opportunities
- The best uniform for miles!
- Christmas day and Boxing day closed
- Team incentives and Bonuses
- You’ll be part of a caring and loyal work family
Salary: up to £12.71 per hour + excellent tips
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Server/Waiter/Waitress employer: Smith and Western Restaurants
Contact Detail:
Smith and Western Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a meal or a drink. This way, you can see how the staff interact and what the atmosphere is like. Plus, it gives you a chance to chat with potential future colleagues!
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and tech-savvy, which is always a bonus in the hospitality game.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond for a customer. We love to hear about those moments that show your passion for service!
✨Tip Number 4
Don’t forget to showcase your personality! We’re looking for energetic and fun individuals, so let that shine through in your conversations. A smile and a positive attitude can go a long way in making a great impression!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun and outgoing side. Remember, we’re all about creating a memorable dining experience!
Tailor Your Experience: Even if you don’t have direct experience in hospitality, highlight any customer service roles you've had. We love seeing how your past experiences can translate into our fast-paced environment. Make it relevant to what we do at Smith & Western!
Keep It Concise: We appreciate a well-structured application that gets straight to the point. Keep your sentences clear and concise, and make sure to highlight your key skills and experiences that align with the role. We’re busy too, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our family at Smith & Western!
How to prepare for a job interview at Smith and Western Restaurants
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Smith & Western's menu. Knowing the dishes, drinks, and desserts will not only impress your interviewers but also show your genuine interest in the role and the restaurant.
✨Show Off Your Personality
Since they’re looking for energetic and outgoing individuals, don’t be afraid to let your personality shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve created memorable experiences for guests in the past.
✨Demonstrate Team Spirit
Working as part of a team is crucial in a busy restaurant environment. Be prepared to discuss examples of how you've collaborated with colleagues in previous roles. This will show that you can contribute positively to their fun and friendly atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the restaurant’s culture, training opportunities, or team incentives. This shows that you’re not just interested in the job, but also in being a part of their work family.