At a Glance
- Tasks: Lead digital recruitment and onboarding, ensuring a skilled workforce for the future.
- Company: Join a forward-thinking organisation focused on building a sustainable digital workforce.
- Benefits: Generous salary, 25+ days leave, flexible working, and a strong pension contribution.
- Why this job: Shape the future of digital talent and make a real impact in the Civil Service.
- Qualifications: Proven leadership experience in strategy, operations, and people management.
- Other info: Hybrid working options available with opportunities for career progression.
The predicted salary is between 54857 - 54857 £ per year.
Overview
Location: Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham
Salary: £54,857 per annum
The organisation is investing in the digital workforce they need to meet future challenges building a more sustainable, skilled, and in-house capability that reduces their reliance on external contractors. As part of this work, they’ve created the Digital & Data Hub: a central team that brings together recruitment, onboarding, workforce planning, and governance to support the growth of a modern digital profession within the agency.
They’re now looking for a senior leader to head up the Hub. This role will focus on scaling up their recruitment of digital professionals, embedding consistent onboarding and capability support, and helping the organisation meet its ambitious workforce targets in line with government expectations.
You’ll work with colleagues across digital, data, HR, and commercial teams providing direction, solving delivery challenges, and building the processes that support long-term workforce growth. This is a role for someone who can navigate complexity, influence at senior levels, and lead a team to deliver tangible outcomes that strengthen their internal capability.
If you’re energised by solving workforce challenges at scale and want to shape the conditions that help digital professionals succeed they’d love to hear from you.
Benefits
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King\\\’s birthday
- Flexible working options where they encourage a great work-life balance.
Job Description
The Head of Digital & Data Hub leads the organisation\\\’s strategic approach to digital recruitment, onboarding, and workforce capability. You will be responsible for designing and running the processes that ensure the organisation can attract, develop, and retain the digital talent it needs while also contributing to the government\\\’s wider contractor reduction and efficiency targets.
This is a leadership role with both operational and strategic scope, sitting at the heart of the agency\\\’s drive to build a more skilled, sustainable digital workforce.
Key Responsibilities
- Digital Workforce Growth: Lead end-to-end recruitment campaigns across digital and data professions, ensuring roles are advertised, assessed, and onboarded in a consistent, timely, and inclusive way.
- Onboarding & Capability Support: Oversee the onboarding journey for all digital professionals, including apprenticeships, and develop mechanisms that support retention, development, and career progression.
- Contractor Reduction & Efficiency Alignment: Drive activity to convert and reduce external contractor roles where appropriate, aligning to Civil Service and Spring Budget targets for efficiency and workforce sustainability.
- Governance & Reporting: Ensure the Hub maintains accurate oversight of digital workforce metrics including headcount, vacancies, contractor usage, and diversity indicators, and reports effectively to the organisation and central government stakeholders.
- Cross-functional Collaboration: Work closely with HR, finance, commercial, and digital leadership to coordinate workforce activity, unblock delivery risks, and provide senior-level assurance on progress.
Person specification
They’re looking for an experienced leader who thrives at the intersection of strategy, operations, and people. You\\\’ll bring the credibility to influence at senior levels, and the focus to deliver at pace. Most importantly, you\\\’ll be driven by a desire to create the conditions where digital professionals can succeed and grow within the Civil Service.
- A clear, practical leadership style focused on delivery, clarity, and collaboration.
- A commitment to inclusion, development, and building professional communities.
- Ability to model high standards while supporting others to grow in capability and confidence.
This post is offered on a Fixed Term Appointment (FTA) basis to complete a finite piece of work.
Working Hours, Office Attendance And Travel Requirements
Full-time roles consist of 37 hours per week. While they welcome applications from those looking to work part-time, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. For more information on how this works for this role, please contact the Vacancy Holder. Occasional travel to other offices will be required, which may involve overnight stays.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
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Head of Digital Capability & Onboarding employer: Smiley & Co, Ltd.
Contact Detail:
Smiley & Co, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital Capability & Onboarding
✨Tip Number 1
Network like a pro! Reach out to your connections in the digital and data fields. Attend industry events or webinars to meet potential colleagues and leaders. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the organisation's digital initiatives. Understand their goals and challenges, especially around workforce growth and contractor reduction. This will help you tailor your responses and show you're genuinely interested in making an impact.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've influenced teams and driven change in previous roles. Highlight specific examples where you've navigated complexity and delivered tangible outcomes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Digital Capability & Onboarding
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in digital recruitment and onboarding. We want to see how your skills align with the role of Head of Digital Capability & Onboarding.
Showcase Your Leadership Skills: This role is all about leading teams and driving change. Use your application to demonstrate your leadership style and any successful projects you've managed that relate to workforce growth and capability support.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly address the key responsibilities outlined in the job description.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of our digital workforce.
How to prepare for a job interview at Smiley & Co, Ltd.
✨Understand the Digital Landscape
Before your interview, make sure you’re well-versed in the current trends and challenges in digital recruitment and workforce capability. Research the organisation's recent initiatives and how they align with government targets. This will show your genuine interest and understanding of the role.
✨Prepare for Scenario-Based Questions
Given the strategic nature of this role, be ready to discuss specific scenarios where you've successfully led recruitment campaigns or improved onboarding processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Showcase Your Leadership Style
This position requires a clear and practical leadership style. Be prepared to share examples of how you've influenced senior stakeholders and driven team success. Highlight your commitment to inclusion and professional development, as these are key aspects of the role.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that demonstrate your strategic thinking. Inquire about the organisation’s long-term goals for digital workforce growth or how they measure success in their onboarding processes. This shows you’re not just interested in the role, but also in contributing to the organisation’s vision.