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- Tasks: Manage customer accounts, negotiate payment plans, and ensure timely payments.
- Company: Rapidly growing distributor in the beautiful Oxfordshire countryside.
- Benefits: Hybrid working, competitive commission, 25 days holiday, and fun perks.
- Why this job: Join a collaborative team and make a real impact on customer relationships.
- Qualifications: Strong communication skills, analytical mindset, and tech-savvy.
- Other info: Enjoy a dynamic work environment with learning and development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Location: Wantage, Oxfordshire
Salary: Competitive
Vacancy Type: Permanent
Based in the beautiful Oxfordshire countryside, the company has experienced continuous rapid growth since their inception in 2005. They\’re a value-added distributor and supply chain partner to well-established vendors. Their success is built on a collaborative team environment, where everyone works closely to deliver excellence for their vendors and resellers.
The Role
- Proactively manage customer accounts by setting appropriate credit limits and terms to balance sales opportunities with financial risk.
- Build and maintain excellent customer relationships, ensuring they are aware of their account balances and negotiating payment plans when needed.
- Be responsible for chasing overdue payments and ensuring all debt-related correspondence is clear, professional, and visible to stakeholders.
- Monitor customer activity to identify potential fraud risks and help protect the business.
- Liaise with the sales and operations teams to ensure smooth order processing and with the credit insurance providers to manage credit limit requests.
- Release orders on finance hold, handle customer queries, and, when necessary, instigate legal proceedings for debt recovery.
Skills And Qualifications
- Strong Communicator: You possess excellent verbal and written communication skills and the ability to negotiate effectively.
- Analytical Mind: You have a thorough attention to detail, are persistent, and can make sound decisions under pressure.
- Customer-Focused: You are dedicated to providing excellent customer service.
- Tech-Savvy: You are familiar with data entry software and have the ability to quickly get up to speed with their systems (NetSuite, AIG, RBS Discounting).
- Team-Oriented: You work well with others and can build effective relationships across departments.
Benefits
- Hybrid working
- Competitive commission structure
- 25 days of holiday + 1 well-being day + Birthday Day
- On-site gym
- Anniversary bonus
- Learning and development plan
- Subsidised Café
- Fun perks like Purdi Perk vouchers, a pool table, and Batak
To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application.
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Credit Controller employer: Smiley & Co, Ltd.
Contact Detail:
Smiley & Co, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight your communication skills, analytical mindset, and customer-focused approach to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your previous experiences have prepared you for this position. Keep it professional but let your personality come through.
Showcase Your Tech Savvy: Since we’re looking for someone who’s tech-savvy, mention any relevant software experience you have, especially with data entry tools or systems like NetSuite. This will help us see how quickly you can adapt to our processes.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click apply and follow the prompts!
How to prepare for a job interview at Smiley & Co, Ltd.
✨Know Your Numbers
As a Credit Controller, you'll be dealing with accounts and financial data. Brush up on key metrics related to credit limits, payment terms, and overdue payments. Being able to discuss these confidently will show your analytical skills and attention to detail.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively negotiated payment plans or resolved customer queries in the past. Practising clear and professional responses will help you shine during the interview.
✨Understand the Company Culture
Research the company’s values and collaborative environment. Be ready to discuss how you can contribute to their team-oriented approach and maintain excellent customer relationships. This will demonstrate that you're not just a fit for the role, but also for the company.
✨Familiarise Yourself with Relevant Software
The job mentions specific software like NetSuite and AIG. If you have experience with these or similar systems, be sure to highlight it. If not, do a bit of research to understand their functionalities, as being tech-savvy will be a big plus.
