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For Companies At a Glance
- Tasks: Manage patient enquiries and coordinate bookings with dental professionals.
- Company: SmileWhite® is transforming cosmetic dentistry with premium treatments and exceptional patient care.
- Benefits: Enjoy a competitive salary, monthly performance bonuses, and a dynamic work environment.
- Why this job: Join a forward-thinking team dedicated to enhancing patient experiences in a growing industry.
- Qualifications: No specific qualifications required; just a passion for customer service and organisation.
- Other info: Opportunity to work in a vibrant office in Leeds with a supportive team.
The predicted salary is between 30000 - 35000 £ per year.
Job Title: Treatment Coordinator
Location: Leeds, LS11 – Smile White HQ
Salary: £30,000 – £35,000 per annum + Monthly Performance Bonus
Department: Patient Engagement Team
Reports To: Operations Manager
About SmileWhite®
SmileWhite® is revolutionising cosmetic dentistry with our premium treatment offerings and commitment to delivering exceptional patient experiences. As we scale our services, we are seeking a Treatment Coordinator who can manage a high volume of patient enquiries while maintaining excellent organisational and customer care standards.
Role Summary
As a Treatment Coordinator , you will be the first point of contact for new and prospective patients. You will be responsible for booking patients in with our dental professionals using the HubSpot CRM system , managing the patient journey, and ensuring a first-class customer experience from enquiry to treatment.
Treatment Coordinator employer: Smile White
Contact Detail:
Smile White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Treatment Coordinator
✨Tip Number 1
Familiarise yourself with HubSpot CRM, as it's a key tool for the Treatment Coordinator role. Understanding its features and functionalities will not only help you in the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Research SmileWhite® and their approach to cosmetic dentistry. Knowing their values and services will allow you to align your answers during discussions and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully managed customer enquiries or improved patient satisfaction. This will help you illustrate your skills in maintaining excellent organisational and customer care standards.
✨Tip Number 4
Practice your communication skills, as you'll be the first point of contact for patients. Being able to convey information clearly and empathetically will be crucial in making a positive impression during the interview process.
We think you need these skills to ace Treatment Coordinator
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Treatment Coordinator at SmileWhite®. Highlight your experience in managing patient enquiries and using CRM systems like HubSpot in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the job description. Emphasise your organisational abilities and customer care standards, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cosmetic dentistry and your commitment to providing exceptional patient experiences. Use specific examples from your past roles to demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Smile White
✨Know the Company Inside Out
Before your interview, make sure to research SmileWhite® thoroughly. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Treatment Coordinator, you'll need to manage a high volume of patient enquiries. Be prepared to discuss your organisational strategies and provide examples of how you've successfully managed multiple tasks in previous roles.
✨Familiarise Yourself with HubSpot CRM
Since you'll be using HubSpot CRM to book patients, it’s beneficial to have a basic understanding of how it works. If you have experience with similar systems, be ready to share that knowledge during the interview.
✨Showcase Your Customer Care Experience
This role is all about providing a first-class customer experience. Prepare to discuss specific instances where you've gone above and beyond for customers, highlighting your communication skills and empathy.
