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For Companies At a Glance
- Tasks: Manage relationships with dental partners and ensure outstanding service.
- Company: Join the fastest-growing clear aligner company in the UK!
- Benefits: Enjoy competitive salary, professional development, employee discounts, and on-site parking.
- Why this job: Be a key player in enhancing client satisfaction and operational efficiency.
- Qualifications: 1 year of account management experience and strong communication skills required.
- Other info: Full-time role, Monday to Friday, based in Leeds.
The predicted salary is between 25000 - 30000 £ per year.
Location: Lower Wortley Road, Leeds
Salary: £25,000 to £30,000 per year DOE
Job Type: Full-time, Permanent
Schedule: Monday-Friday
About the Role
We’re looking for a Key Account Manager to help us maintain and strengthen relationships with our dental partners. In this role, you’ll act as a trusted point of contact for our dentists, ensuring they receive outstanding service and support. Your primary focus will be on managing existing relationships, proactively checking in with clients, addressing inquiries, and ensuring their needs are met. You’ll play a key role in maintaining high levels of customer satisfaction, improving operational efficiency, and fostering long-term partnerships.
Key Responsibilities
- Serve as the primary contact for our dental partners, ensuring a smooth and positive experience.
- Regularly check in with dentists to gather feedback and address any concerns.
- Coordinate with internal teams to resolve issues and improve service delivery.
- Handle and respond to inquiries regarding orders, products, and support services.
- Work collaboratively with our team to improve processes and enhance client satisfaction.
What We’re Looking For
- At least one year of account management experience, preferably in a B2B environment.
- Strong interpersonal and communication skills, with the ability to build trust and rapport.
- A proactive and customer-focused mindset with problem-solving abilities.
- Ability to work efficiently in a fast-paced environment and manage multiple client relationships.
What’s in It for You?
- Competitive salary of £25,000 to £30,000 per year DOE
- Professional development opportunities with clear career progression
- Exclusive employee discounts on dental treatments
- Company pension and other benefits
- On-site parking for added convenience
Join us and be part of the fastest-growing clear aligner company in the UK!
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Overview
Monday to Friday (Full time office based)
GCSE or equivalent (preferred)
Account management: 1 year (preferred)
Sales: 1 year (preferred)
National Account Manager - full time employer: Smile White
Contact Detail:
Smile White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - full time
✨Tip Number 1
Familiarise yourself with the dental industry and the specific needs of dental practices. Understanding the challenges dentists face will help you engage in meaningful conversations during interviews and demonstrate your proactive mindset.
✨Tip Number 2
Network with professionals in the dental field, especially those who work in account management. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the role.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to manage client relationships effectively. Highlight instances where you improved customer satisfaction or resolved issues, as these will resonate well with our expectations.
✨Tip Number 4
Research StudySmarter and our approach to client relationships. Being knowledgeable about our company values and how we support our dental partners will allow you to align your answers with our mission during the interview process.
We think you need these skills to ace National Account Manager - full time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, especially in a B2B environment. Emphasise your interpersonal and communication skills, as well as any achievements that demonstrate your ability to build strong client relationships.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the role of Key Account Manager. Mention your proactive approach to customer service and problem-solving abilities. Use examples from your past experiences to illustrate how you can meet the needs of dental partners.
Showcase Relevant Skills: In your application, highlight skills that align with the job description, such as managing multiple client relationships, coordinating with internal teams, and improving operational efficiency. This will show that you understand the key responsibilities of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in account management roles.
How to prepare for a job interview at Smile White
✨Know Your Clients
Before the interview, research the dental partners the company works with. Understanding their needs and challenges will help you demonstrate your proactive approach and ability to build strong relationships.
✨Showcase Your Communication Skills
As a Key Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in resolving issues or gathering feedback.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully solved problems for clients. This will highlight your customer-focused mindset and ability to handle inquiries efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current client relationships and service delivery processes. This shows your genuine interest in improving client satisfaction and your proactive nature.
