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- Tasks: Manage patient experiences and coordinate dental treatments for Smile White.
- Company: Join one of the UK’s fastest-growing dental brands, Smile White.
- Benefits: Starting salary of £28,000, staff discounts, gym perks, and ongoing training.
- Other info: Enjoy regular staff socials and complimentary events in a supportive environment.
- Why this job: Be part of a team redefining patient care and creating brighter smiles.
- Qualifications: Confident communicator with relationship-building skills and tech-savvy experience.
The predicted salary is between 28000 - 28000 £ per year.
Are you passionate about delivering first-class service and building lasting relationships? Join Smile White, one of the UK’s fastest-growing dental brands, and be part of a team that’s redefining patient care.
As a Patient Success Executive, you’ll manage your own portfolio of dental partner practices and the patients assigned to them - ensuring every Smile White patient receives an exceptional experience from start to finish.
- Booking and coordinating dental treatments.
- Building and maintaining strong relationships with patients.
- Updating CRM and patient management systems accurately and promptly.
- Ensuring the highest standards of care and satisfaction across all touchpoints.
Confident communicator with excellent relationship-building skills. Tech-savvy with experience using CRM or patient management systems, HubSpot advantageous.
Competitive salary, starting £28,000.
Staff discounts on Smile White treatments.
Gym & retail discounts.
Referral programme.
Regular staff socials and complimentary events.
Ongoing training and professional development opportunities.
Join Smile White and help us create brighter smiles and exceptional experiences for every patient.
Patient Experience Care Co-ordinator in Leeds employer: Smile White
Contact Detail:
Smile White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Care Co-ordinator in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at Smile White on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient care and relationship building. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM systems like HubSpot before the interview. Being able to discuss your experience with these tools will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can keep you top of mind and show that you’re genuinely interested in joining the Smile White team.
We think you need these skills to ace Patient Experience Care Co-ordinator in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering first-class service shine through. We want to see how much you care about patient experiences and building lasting relationships!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing relationships and using CRM systems. We love seeing candidates who can demonstrate their tech-savviness and communication skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and skills are easy to spot. Remember, we’re looking for someone who can manage their own portfolio effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Smile White.
How to prepare for a job interview at Smile White
✨Know Your Stuff
Before the interview, make sure you understand Smile White's mission and values. Familiarise yourself with their services and how they redefine patient care. This will show your passion for the role and help you connect your experience to their goals.
✨Showcase Your Communication Skills
As a Patient Success Executive, strong communication is key. Prepare examples of how you've built relationships in previous roles. Think about times when you’ve resolved issues or improved patient experiences, and be ready to share these stories.
✨Get Tech-Savvy
Since the role involves using CRM systems, brush up on your tech skills. If you have experience with HubSpot or similar platforms, highlight that. If not, consider doing a quick tutorial to show your willingness to learn and adapt.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about the team culture, ongoing training opportunities, or how success is measured in the role. This shows your interest in the position and helps you gauge if it’s the right fit for you.