Key Account Manager

Key Account Manager

Location: Lower Wortley Road, Leeds

Salary: £25,000 to £30,000 per year DOE

Job Type: Full-time, Permanent

Schedule: Monday-Friday

About the Role

We’re looking for a Key Account Manager to help us maintain and strengthen relationships with our dental partners. In this role, you’ll act as a trusted point of contact for our dentists, ensuring they receive outstanding service and support. Your primary focus will be on managing existing relationships, proactively checking in with clients, addressing inquiries, and ensuring their needs are met. You’ll play a key role in maintaining high levels of customer satisfaction, improving operational efficiency, and fostering long-term partnerships.

Key Responsibilities

• Serve as the primary contact for our dental partners, ensuring a smooth and positive experience.
• Regularly check in with dentists to gather feedback and address any concerns.
• Coordinate with internal teams to resolve issues and improve service delivery.
• Handle and respond to inquiries regarding orders, products, and support services.
• Work collaboratively with our team to improve processes and enhance client satisfaction.

What We’re Looking For

• At least one year of account management experience, preferably in a B2B environment.
• Strong interpersonal and communication skills, with the ability to build trust and rapport.
• A proactive and customer-focused mindset with problem-solving abilities.
• Ability to work efficiently in a fast-paced environment and manage multiple client relationships.

What’s in It for You?

• Competitive salary of £25,000 to £30,000 per year DOE
• Professional development opportunities with clear career progression
• Exclusive employee discounts on dental treatments
• Company pension and other benefits
• On-site parking for added convenience

Join us and be part of the fastest-growing clear aligner company in the UK!

Job Type: Full-time

Pay: £25,000.00-£30,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Health & wellbeing programme
• On-site parking
• Referral programme
• Store discount

Overview

• Monday to Friday (Full time office based)
• GCSE or equivalent (preferred)
• Account management: 1 year (preferred)
• sales: 1 year (preferred)