Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Treatment Coordinator, managing patient relationships and consultations.
- Company: We are an award-winning boutique cosmetic dental group focused on exceptional patient care.
- Benefits: Enjoy training, career progression, and a supportive team environment.
- Why this job: This role offers hands-on experience in a dynamic setting with opportunities for personal growth.
- Qualifications: Previous dental or customer service experience is preferred; strong communication skills are essential.
- Other info: Located in the heart of Reading, this role is perfect for those passionate about patient care.
The predicted salary is between 30000 - 42000 £ per year.
The Company - An Award-Winning Boutique Cosmetic Dental Group. We are an award-winning boutique cosmetic dental group providing orthodontic, cosmetic, and general care to our patients across Berkshire, London, and Buckinghamshire.
We are currently looking for a Treatment Coordinator to join our team in the heart of Reading town centre. If you enjoy working in a supportive and motivated team that truly focuses on patient care, this could be the role for you! In return, we offer training and progression to allow you to drive and develop your career.
We are recruiting for a Treatment Coordinator to join our Front of House team in Reading. We are ideally looking for a dental background in either reception or nursing but will also consider strong candidates that have worked alongside clients and excel at rapport and relationship building.
- Handling initial enquiries via phone, email, and face-to-face.
- Attending dental consultations with patients.
- Managing relationships throughout the process, overseeing financial arrangements, and following up on all consultations.
- Previous administration experience to send communication and financial information to patients.
- Experience working with customers both face-to-face and by phone.
- Ideally have experience working within the dental industry.
- Willing and open to learning new methods/skills and have a flexible approach to work.
Coordinator -Day shift employer: Smile Rooms/Reading Smiles
Contact Detail:
Smile Rooms/Reading Smiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator -Day shift
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in cosmetic dentistry. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the dental industry, especially those who work in treatment coordination or similar roles. Attend local dental events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your experience in customer service and relationship building. Think of specific examples where you've successfully managed client interactions, as this will be crucial for the role.
✨Tip Number 4
Show your enthusiasm for patient care during any conversations or interviews. Highlight your willingness to learn and adapt, as this aligns perfectly with the supportive and motivated team environment they are looking for.
We think you need these skills to ace Coordinator -Day shift
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Treatment Coordinator position. Tailor your application to highlight relevant experiences, especially in dental reception or nursing.
Highlight Relevant Experience: Emphasise any previous experience you have in administration, customer service, or the dental industry. Use specific examples to demonstrate your skills in rapport building and managing client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your motivation to join the team. Mention how your background aligns with the company's values and your eagerness to learn new skills.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Smile Rooms/Reading Smiles
✨Showcase Your Customer Service Skills
Since the role involves handling initial enquiries and managing relationships with patients, it's crucial to demonstrate your customer service experience. Share specific examples of how you've built rapport and resolved issues in previous roles.
✨Highlight Relevant Experience
If you have a dental background, make sure to discuss it in detail. If not, focus on any experience you have in administration or client-facing roles. Emphasise how these experiences have prepared you for the responsibilities of a Treatment Coordinator.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare scenarios where you successfully managed patient concerns or financial arrangements, showcasing your ability to think on your feet.
✨Express Willingness to Learn
The company values a flexible approach and a willingness to learn new methods. Be ready to discuss how you've adapted to new challenges in the past and express your enthusiasm for professional development within the dental field.
