New Business Development Manager - London

Company Overview

Smile Materials was built to inspire progress. Guided by joyous, purposeful principles, we transform discarded materials into beautiful, functional architectural panels and surface products. From our factory on the southwest coast of Wales, our work reaches architects, designers and luxury brands around the world. Our distinctive, circular materials are specified for everything from retail displays and counters to furniture, signage and shower panels. Whether a bespoke order or a large-scale production run, we deliver with creativity, precision and care. Together with our network of like-minded manufacturing partners, we’re expanding the reach of circular design globally, turning would-be waste into design with impact.

To support with our extensive growth plans, we have a very exciting opportunity for a multi-talented team member to join our customer facing team. You will be based in London or within commuting distance. This is a new business sales role, where you’ll have a major impact on our revenue and therefore, we are looking for someone with strong sales/new business generation experience within a relevant industry. You’ll have sales success within architecture, design, manufacturing or similar and a real passion for what we do and our products. This is essential as you’ll need an appreciation of our market and the right ability and attitude to pick up multiple responsibilities within these areas.

What you will be doing

• Develop, create and close lucrative sales opportunities within new and existing customer sectors.
• Identify potential targets, ICPs and market opportunities.
• Qualify thriving market sectors, undiscovered/underperforming opportunities and areas for sales growth/improvement within Smile Materials structures.
• Support in presenting strategic proposals for new business sales revenue growth.
• Negotiate repeat sales contracts.
• Deliver excellent sales performance in order to exceed sales targets.
• Utilise data and systems to provide monthly and annual sales forecasts of new business growth.
• Work with the Head of Sales, production teams and clients to ensure capacity for large contracts are optimised and customer requirements are fulfilled.
• Manage the customer journey through our CRM, order book and accounting systems. Compiling quotations, advise on technical details and order confirmations, invoices and activity statements as required.
• Pro-actively visit customers.
• Stock Management: liaise with the production team to ensure stock is available for sales fulfilment from the order book and sales forecasts.

Who we are looking for:

• Educated to Bachelors Degree or equivalent in Business, Marketing or related field.
• You will have a number of years’ experience in Business Development / New Business Sales within a relevant industry, architecture, interior design, design, plastics manufacturing etc, and a clear interest in our products and materials. Any knowledge or interest in sustainability is also highly desirable.
• Previous experience of working in a Sales role centred around new business growth within the specification and fit-out sales sector.
• Great interpersonal abilities supported by professional oral and written communication skills.
• Confidence in building customer relationships face to face, over the phone, email and social media maintaining a positive, patient & friendly rapport in line with our TOV.
• The ability to communicate technical detail in a confident and straightforward manner.
• Attention to detail and accuracy in all work is important, we make exceptional products, and we like to provide our customers with the best we can.
• You must love problem-solving and be proactive taking the initiative to find solutions.
• Ability to work to tight timescales and deadlines.
• Ideally, we’d love you to have other languages spoken and written.
• You must be flexible and adaptable, willing to perform other duties as and when required, we are small and not defined by our job titles.

What we can offer:

• Remote working.
• Experience of working for an innovative, unique, eco-driven company, taking the world’s waste and making it useful again.
• Competitive market salary up to £55,000 per annum plus sales incentive bonus scheme.
• Company share option EMI scheme.
• Company Pension contribution.
• Small, friendly Company.

Here at Smile Materials, we are all multi-skilled, and as a small, expanding company, we don’t define you by your job title. We encourage our team to develop by supporting knowledge growth, providing in-house and external training.