Accounts Receivable Assistant in Cheltenham

We are partnered with a growing national services business to recruit an experienced Accounts Receivable Administrator to join their finance team. This is a hands-on role suited to someone who enjoys working in a fast-paced, high-volume environment and takes real pride in getting the detail right, with good problem-solving skills to drive solutions and more efficient ways of working.

The role will focus on end-to-end billing and customer account management, with a strong emphasis on parts and labour invoicing across both service and project work.

Your role will involve:

• Ensuring accurate, timely invoicing and maintaining well-controlled customer accounts.
• Working closely with operational teams to make sure all billing data is complete, correct and issued in line with contracts and agreed timelines.

Key Responsibilities:

• Raising high volumes of service invoices for parts and labour (circa 1,500–1,900 per month).
• Preparing project invoices, including staged billing, applications and valuations.
• Applying VAT correctly and in line with company procedures.
• Producing client-specific invoice formats where required.
• Uploading invoices and supporting documents to customer portals.
• Reviewing internal billing information for accuracy before issue.

Accounts Receivable:

• Maintaining accurate customer accounts within the finance system.
• Reconciling balances and resolving discrepancies.
• Handling invoice queries professionally and efficiently.
• Supporting credit control activity and aged debt reporting.

Operational Liaison:

• Working closely with service and project teams to obtain accurate billing data.
• Challenging missing or incorrect information before invoicing.
• Escalating recurring issues that impact billing or cash flow.

Systems & Process:

• Using finance and operational systems alongside Excel.
• Maintaining clear audit trails and documentation.
• Suggesting improvements to billing and AR processes as volumes grow.

Team Support:

• Providing cover for the wider finance team during busy periods.
• Supporting timesheet reviews for payroll when required.

Experience Required:

• Proven experience in Accounts Receivable or billing within a service or project-based business.
• Essential experience of invoicing parts and labour.
• Comfortable working with high transaction volumes.
• Experience with project billing, staged invoicing or valuations.

Desirable:

• Experience using customer portals and bespoke invoice templates.
• Experience working across multiple entities or within a group structure.
• Previous experience supporting or mentoring junior team members.

Skills & Attributes:

• Exceptionally high attention to detail and accuracy.
• Confident communicator with both internal teams and customers.
• Able to manage deadlines in a high-volume environment.
• Strong Excel skills and confidence using multiple systems.

Qualifications:

• AAT qualification desirable but not essential.

Apply now for immediate consideration; the client is ready to interview.