At a Glance
- Tasks: Lead and inspire two dental practices while ensuring exceptional patient experiences.
- Company: Join Smile Dental Care, a growing dentist-led group with a family feel.
- Benefits: Supportive environment, career development, and autonomy to make a difference.
- Other info: Dynamic role with opportunities for growth and impact in the community.
- Why this job: Take ownership of two practices and develop your leadership skills.
- Qualifications: Previous dental management experience and strong leadership skills required.
The predicted salary is between 39600 - 48400 £ per year.
Lead Two Practices. Inspire Two Teams. Make a Difference.
At Smile, we believe in looking after our people as well as our patients.
You'll be joining a growing organisation where your contribution will be valued and where you will have the opportunity to work closely with senior leadership and gain broad experience across the business.
If you are an organise
This is a fantastic opportunity for an ambitious Practice Manager who enjoys being hands-on, leading teams and driving the success of their practices.
You will play a key role in supporting our clinical teams, developing our people and ensuring both practices deliver an exceptional experience for patients and colleagues.
About the Role
As Dual Site Practice Manager, you will have overall responsibility for the day-to-day operational and commercial performance of both practices.
Working closely with our Central Operations and clinical leadership teams, you will ensure that both sites are well organised, well supported and operating to the highest standards.
You will divide your time between
Poole and Boscombe , providing visible leadership and creating a positive, high-performing environment across both teams.
- Your Key Responsibilities
- Lead and manage the day-to-day operations of both practices
- Inspire, support and develop your teams to achieve their full potential
- Work closely with dentists, nurses and other clinical colleagues
- Take responsibility for practice performance and agreed business targets
- Monitor and manage practice KPIs and financial performance
- Support patient growth, retention and practice development
- Ensure an outstanding patient journey and consistently high standards of customer service
- Manage recruitment, onboarding, training and development of practice colleagues
- Conduct regular team meetings and one-to-ones
- Manage rotas, staffing levels and resource requirements
- Ensure both practices remain compliant with all relevant regulatory and company requirements
- Work closely with the clinical team to support excellent clinical governance
- Identify opportunities to improve efficiency, performance and patient experience
- Manage budgets and control costs effectively
- Deal confidently and professionally with patient feedback and complaints
- Work collaboratively with the wider Smile Dental Care management team
- Ensure the Smile values and culture are embedded across both practices
About You
We're looking for an experienced
Practice Manager or Senior Dental Manager who is ready to take the next step or someone who already has experience managing multiple sites.
You'll be
- A confident and inspirational leader
- Passionate about developing and supporting people
- Commercially aware and comfortable working with budgets and KPIs
- Highly organised with excellent attention to detail
- Confident managing challenging situations
- An excellent communicator
- Proactive, energetic and solutions-focused
- Comfortable working across two busy locations
- Passionate about delivering an excellent patient experience
- Someone who leads by example and genuinely cares about their team
Previous dental management experience is essential , and experience managing more than one site would be highly desirable.
Why Smile Dental Care?
Smile Dental Care is a growing, dentist-led dental group with a strong family feel. We believe that great practices are built by great people, and our managers are given the support and autonomy to make a real difference.
You'll work alongside an experienced Central Operations team, with access to support, training and ongoing development.
This is an opportunity to take ownership of two practices , develop your leadership career and become an important part of the continued growth of Smile Dental Care.
If you're ready for your next challenge and want to join a company where people, patients and performance really matter, we'd love to hear from you.
Dual site practice manager in Poole employer: Smile Dentalcare
Smile Dental Care is an exceptional employer, offering a supportive and family-oriented work culture in Norwich. With a strong focus on professional growth, competitive packages, and the latest technology, we ensure our team members thrive in their careers while maintaining a healthy work-life balance. Join us for a rewarding dental career where you can enjoy clinical freedom and access to comprehensive training and mentorship opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Dual site practice manager in Poole
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Smile Dentalcare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Smile Dentalcare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Smile Dentalcare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Dual site practice manager in Poole
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Smile Dentalcare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Smile Dentalcare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Smile Dentalcare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Smile Dentalcare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Smile Dentalcare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Smile Dentalcare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
