At a Glance
- Tasks: Manage sales processes, prospect new clients, and enhance brand awareness.
- Company: Join Smile Box, a growing company focused on wellbeing and employee engagement.
- Benefits: Enjoy a competitive salary, 28 days leave, and a four-day workweek!
- Other info: Diverse and inclusive workplace with excellent training opportunities.
- Why this job: Make a positive impact on mental health while developing your career.
- Qualifications: B2B sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
Hours: 9-5pm. 4-Day Working Week (Fridays off!).
About Smile Box:
Smile Box provides personalised, branded gift boxes designed to improve staff wellbeing, boost employee engagement, and encourage conversations around mental health. In just three years, we’ve gained a strong foothold in corporate, health, and education sectors, with a 70% customer return rate. Our ambitious plans include launching new products to support male mental health and scaling up operations.
Role Purpose:
You will manage incoming enquiries, identify sales or partnership opportunities, and prospect for new clients, promoting Smile Box’s benefits. From first contact to delivery, you’ll work closely with our Sales and Marketing Co-ordinator and Operations Manager to provide an excellent service and increase the likelihood of repeat customer orders.
Key Responsibilities:
- Manage sales processes from enquiry to post-sales support.
- Prospect for new clients (70% outbound, 30% inbound).
- Raise brand awareness through LinkedIn, events, and client interactions.
- Develop and manage CRM workflows to optimise sales opportunities.
- Contribute to digital marketing and content creation to enhance our online presence.
- Analyse metrics to track performance and optimise customer acquisition.
- Support event marketing and campaigns for key occasions like Mental Health Awareness Week.
About you:
We’re looking for a confident, empathetic communicator who can build rapport and deliver solutions. You’ll be proactive, positive, resilient, and driven to exceed expectations. Experience in B2B sales is essential, alongside project management and IT proficiency. An interest in wellbeing, employee engagement and ED&I is an advantage.
Skills and Experience:
- B2B sales or business development background.
- Strong communication and project management skills.
- Proficiency in CRM systems (Hubspot preferably), LinkedIn, Canva, and Microsoft Office.
- Creative thinker with attention to detail and ability to work under pressure.
- Resilience is essential in this sales role as you will hear ‘no thanks’ daily, but bouncebackability and being able to move on to the next opportunity with the right energy is crucial.
What we offer:
- Salary £30,000-£35,000 plus bonus scheme (depending on experience).
- 28 days annual leave per year.
- Four-day workweek (Fridays off!).
- Office perks include “Wellbeing Wednesdays” and our Zen Den.
- Training and development opportunities.
- Monthly product allowance to support your wellbeing.
Diversity & Inclusion:
At Smile Box, we are proud to be a Disability Confident Employer and believe diversity makes us stronger. We welcome applications from everyone, regardless of background or ability. If you require any adjustments during the application or interview process, let us know - we’re here to support you.
How to Apply:
If you’re excited to help us spread joy, improve wellbeing, and drive positive change, we’d love to hear from you! Send your CV and cover letter to donna@smile-box.co.uk confirming you live within a commutable distance to our office in Redditch (our postcode is B97 6RG). Application deadline: 25th February 2026 (5pm). Interviews will take place 9th and 10 March 2026. We have the right to close this advert and vacancy prior to the deadline should we deem this necessary.
Business Development Manager in Redditch employer: Smile Box
At Smile Box, we pride ourselves on being an exceptional employer, offering a unique four-day working week that promotes work-life balance and employee wellbeing. Our vibrant work culture fosters creativity and collaboration, with ample opportunities for professional growth through training and development initiatives. Located in Redditch, our team enjoys a supportive environment that values diversity and inclusion, making it a rewarding place to contribute to meaningful change in mental health and employee engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager in Redditch
✨Tip Number 1
Network like a pro! Get on LinkedIn and connect with people in the industry. Join groups related to business development and engage in conversations. This can lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for those interviews! Research Smile Box thoroughly—know their products, values, and recent news. Tailor your answers to show how you can contribute to their mission of improving staff wellbeing.
✨Tip Number 3
Show off your skills! If you have experience with CRM systems or digital marketing, be ready to discuss specific examples. Highlight how you’ve used these tools to drive sales or improve customer engagement in past roles.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind.
We think you need these skills to ace Business Development Manager in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your B2B sales background and any relevant project management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for wellbeing and employee engagement, and explain why you’re the perfect fit for Smile Box. Keep it friendly and professional!
Showcase Your Communication Skills:As a Business Development Manager, strong communication is key. Use clear and concise language in your application, and don’t forget to demonstrate your empathetic approach to building relationships.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Smile Box
✨Know Your Stuff
Before the interview, make sure you understand Smile Box's mission and products. Familiarise yourself with their approach to employee wellbeing and how their gift boxes can make a difference. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples from your B2B sales experience that highlight your ability to manage the sales process, build rapport, and overcome objections. Be ready to discuss how you've successfully prospected for new clients and contributed to brand awareness in previous roles.
✨Emphasise Your Communication Style
Since the role requires strong communication skills, think about how you can demonstrate your empathetic and confident communication style during the interview. Practice active listening and be prepared to engage in a two-way conversation, showing that you can build rapport easily.
✨Be Ready to Discuss Resilience
Given the nature of sales, it's important to convey your resilience. Share stories about how you've bounced back from setbacks or rejections in the past. Highlight your positive attitude and how you maintain motivation, even when faced with challenges.
