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- Tasks: Lead and inspire the team while delivering exceptional customer experiences.
- Company: Join Smiggle, a fun and vibrant brand known for creativity and joy.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Why this job: Be part of a dynamic team where every day is an exciting adventure.
- Qualifications: Passionate about customer service, motivated, and adaptable in a fast-paced environment.
- Other info: This role offers genuine growth and a chance to make magic happen daily.
The predicted salary is between 24000 - 36000 £ per year.
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Supervisor | Horsham | Permanent Contract | 20 Hours | Competitive Salary + Benefits
Ready to lead, inspire and ignite creativity?
Join us at our Horsham Smiggle Store as a Supervisor!
As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Supervisor Job Role:
- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team’s individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Supervisor Benefits That Speak to You:
- Climb the Ladder:Genuine progression and internal training opportunities are within reach – your career can thrive here.
- Plan for the Future:Our pension scheme helps you secure your financial future.
- Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday – embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn\’t just a job; it\’s a thrilling journey where you\’ll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler?
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We\’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.
Don\’t miss out – APPLY NOW and kickstart your adventure with us today!
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Supervisor - Smiggle UK - Horsham employer: Smiggle
Contact Detail:
Smiggle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Smiggle UK - Horsham
✨Tip Number 1
Familiarise yourself with Smiggle's brand values and culture. Understanding their focus on joy, friendliness, and fun will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for the team.
✨Tip Number 2
Prepare to discuss your previous experience in retail or supervisory roles. Highlight specific examples where you've successfully led a team, boosted sales, or enhanced customer experiences, as these are key aspects of the Supervisor role.
✨Tip Number 3
Showcase your passion for customer service. Be ready to share stories about how you've gone the extra mile for customers in the past, as this aligns perfectly with Smiggle's commitment to leaving every guest with a smile.
✨Tip Number 4
Demonstrate your adaptability and ability to thrive in a fast-paced environment. Prepare examples of how you've managed change or handled pressure effectively, as this is crucial for success in the dynamic setting of a retail store.
We think you need these skills to ace Supervisor - Smiggle UK - Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership. Emphasise any previous supervisory roles or customer service achievements that align with the Smiggle culture of joy and fun.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to inspire a team. Mention specific examples of how you've motivated others or improved sales in past roles.
Showcase Your Personality: Smiggle values individuality and fun, so let your personality shine through in your application. Use a friendly tone and include anecdotes that reflect your enthusiasm for the role and the brand.
Highlight Your Adaptability: Given the fast-paced environment at Smiggle, emphasise your ability to adapt to changes and handle pressure. Provide examples of how you've successfully managed multiple tasks or adapted to new challenges in previous jobs.
How to prepare for a job interview at Smiggle
✨Show Your Passion for Customer Service
As a Supervisor at Smiggle, you'll need to demonstrate your dedication to providing exceptional customer experiences. Be prepared to share examples of how you've gone the extra mile for customers in previous roles.
✨Highlight Your Leadership Skills
Since you'll be working alongside the Store Manager, it's crucial to showcase your ability to lead and inspire a team. Discuss any past experiences where you've successfully motivated others or managed a team, even if it was in a different context.
✨Emphasise Your Multitasking Abilities
The role requires handling multiple tasks in a fast-paced environment. Prepare to discuss how you manage your time effectively and prioritise tasks, especially during busy periods in retail.
✨Demonstrate Adaptability
Smiggle values adaptability, especially with frequent visual changes. Share instances where you've successfully adapted to new situations or changes in your work environment, showing that you're unfazed by challenges.
