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For Companies At a Glance
- Tasks: Lead a fun team, inspire creativity, and deliver amazing customer experiences.
- Company: Join the vibrant Smiggle family in Hanley!
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Why this job: Be part of a joyful culture where your unique personality shines.
- Qualifications: Passionate about customer service and motivated to achieve sales targets.
- Other info: Embrace a dynamic environment with endless learning opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Ready to lead, inspire and ignite creativity? Join us at our Hanley Smiggle Store as a Supervisor!
As a Supervisor you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Supervisor Job Role:- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team’s individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
- Genuine progression and internal training opportunities are within reach - your career can thrive here.
- Our pension scheme helps you secure your financial future.
- Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn’t just a job; it’s a thrilling journey where you’ll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler:- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.
We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Supervisor - Smiggle UK - Hanley employer: Smiggle
Contact Detail:
Smiggle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Smiggle UK - Hanley
✨Tip Number 1
Get to know the Smiggle vibe! Before your interview, pop into the store and soak up the atmosphere. Chat with the team, check out the products, and see how they interact with customers. This will help you understand what it means to be a Smiggler and show your genuine interest.
✨Tip Number 2
Prepare for those tricky questions! Think about how you can demonstrate your leadership skills and customer service experience. Use examples from your past roles where you’ve inspired a team or turned a customer’s frown upside down. We love a good story!
✨Tip Number 3
Show off your creativity! Since Smiggle is all about fun and imagination, think of ways you can bring that into your interview. Maybe suggest a fun team-building activity or a unique way to display products. Let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows you’re genuinely excited about joining the Smiggle family.
We think you need these skills to ace Supervisor - Smiggle UK - Hanley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love working with customers and how you can bring that energy to our team.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience, especially in retail or leadership, and don’t forget to mention your ability to inspire and motivate others!
Be Yourself: We’re all about joy and individuality at Smiggle, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our fun-loving culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Smiggle
✨Know Your Smiggle Stuff
Before heading into the interview, make sure you’re familiar with Smiggle's products and brand values. Show your passion for creativity and fun, and be ready to discuss how you can inspire both customers and your team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've motivated a team or handled challenges in a fast-paced environment. Highlight your ability to support new team members and boost their confidence.
✨Emphasise Customer Experience
Smiggle is all about creating joyful experiences. Be ready to share your thoughts on exceptional customer service and how you would ensure every guest leaves with a smile. Think of specific instances where you’ve gone the extra mile for a customer.
✨Be Ready to Discuss KPIs
Understanding sales targets and KPIs is crucial. Brush up on how you’ve previously met or exceeded targets in past roles. Be prepared to discuss strategies you’d implement to help the team achieve their goals at Smiggle.
