At a Glance
- Tasks: Lead and inspire the team while delivering exceptional customer experiences in a fun environment.
- Company: Join Smiggle, a vibrant brand known for creativity and joy in retail.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Why this job: Be part of a fun culture that celebrates individuality and offers genuine growth.
- Qualifications: Passionate about customer service, motivated, adaptable, and eager to learn.
- Other info: This is your chance to kickstart an exciting career journey with us!
The predicted salary is between 24000 - 36000 £ per year.
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Supervisor | Cardiff| Permanent | 8 Hours | Competitive Salary + Benefits
Ready to lead, inspire and ignite creativity?
Join us at our CardiffSmiggle Store as a Supervisor!
As a Supervisor you will work alongside the Store manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Supervisor Job Role:
- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team’s individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Supervisor Benefits That Speak to You:
- Climb the Ladder:Genuine progression and internal training opportunities are within reach – your career can thrive here.
- Plan for the Future:Our pension scheme helps you secure your financial future.
- Shop Smart:Get a generous 50% store discount to grab your favourite items without breaking the bank. Retail therapy anyone?
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday – embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn\’t just a job; it\’s a thrilling journey where you\’ll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler?
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We\’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler.
Don\’t miss out – APPLY NOW and kickstart your adventure with us today!
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Supervisor - Smiggle uk - Cardiff employer: Smiggle
Contact Detail:
Smiggle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Smiggle uk - Cardiff
✨Tip Number 1
Familiarise yourself with Smiggle's products and brand ethos. Understanding what makes Smiggle unique will help you connect with the team and customers, showcasing your passion for the brand during interviews.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've inspired or motivated a team in previous roles. This will show that you can effectively support the Store Manager and lead by example.
✨Tip Number 3
Prepare to discuss your experience with customer service and how you’ve gone the extra mile for customers. Highlighting specific instances where you created memorable experiences will resonate well with the hiring team.
✨Tip Number 4
Show your enthusiasm for learning and development. Mention any relevant training or courses you've undertaken, as well as your eagerness to grow within the company, which aligns with Smiggle's focus on progression.
We think you need these skills to ace Supervisor - Smiggle uk - Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and leadership. Emphasise any previous roles where you supported team development or improved sales performance, as these are key aspects of the Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to inspire a team. Mention specific examples of how you've gone the extra mile for customers or led a team to achieve targets.
Showcase Your Personality: Smiggle values joy and individuality, so let your personality shine through in your application. Use a friendly tone and share what excites you about working in a fun, fast-paced environment.
Highlight Adaptability: Given the dynamic nature of retail, emphasise your adaptability and ability to thrive under pressure. Provide examples of how you've successfully managed change or tackled challenges in previous roles.
How to prepare for a job interview at Smiggle
✨Show Your Passion for Customer Service
As a Supervisor at Smiggle, it's crucial to demonstrate your dedication to providing exceptional customer experiences. Be prepared to share examples of how you've gone the extra mile for customers in previous roles.
✨Highlight Your Leadership Skills
Since you'll be working alongside the Store Manager, showcasing your leadership abilities is key. Discuss any past experiences where you've led a team or supported colleagues in achieving targets, and how you inspired them to perform their best.
✨Emphasise Your Adaptability
The role requires someone who can thrive in a fast-paced environment with frequent changes. Be ready to talk about situations where you've successfully adapted to new challenges or changes in your work environment.
✨Prepare for Visual Merchandising Questions
Visual merchandising is an important aspect of the role. Familiarise yourself with Smiggle's brand aesthetics and be prepared to discuss how you would implement visual merchandising strategies that align with the company's expectations.