At a Glance
- Tasks: Maximise store performance and deliver exceptional customer experiences in a fun environment.
- Company: Join the vibrant Smiggle team at Meadowhall, Yorkshire.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Other info: Diverse and inclusive workplace with support for mental health.
- Why this job: Be part of a dynamic team and make customers smile every day!
- Qualifications: Passionate about customer service with multitasking skills and a positive attitude.
The predicted salary is between 10 - 12 £ per hour.
Join our Sheffield Meadowhall Smiggle Store as a Sales Assistant! As a Sales Assistant you will help maximise store performance whilst delivering exceptional customer experiences, boost sales in a fast‑paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun!
- Have strong, consistent communication with the team to work collaboratively with all team members.
- Show reliability and flexibility with rostered shifts to ensure the store is supported, including weekends and supporting other stores where needed.
- Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets.
- Create a genuine and unique experience with every customer.
- Maintain product knowledge and confidently communicate product features and benefits to customers.
- Process new incoming deliveries in a timely and efficient manner.
- Maintain appropriate stock levels on the floor to drive sales.
- Maintain the VM standards to deliver the brand experience.
- Maintain store presentation and housekeeping standards.
Benefits
- Climb the Ladder: Genuine progression and internal training opportunities are within reach – your career can thrive here.
- Plan for the Future: Our pension scheme helps you secure your financial future.
- Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Referral program: Our referral program rewards you for recommending friends.
- Generous 28+ days of paid holiday – embrace relaxation: because we believe in the importance of work‑life balance.
- Employee Assistance Programme – to help support your mental health, speak to accredited counsellors via our 24/7 confidential telephone support line.
Experience & skills required
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspires the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
- Adaptable and unfazed by frequent visual changes in a high‑pressure environment.
- Someone who is looking for opportunities to always learn more.
We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Sales Assistant employer: Smiggle
At Smiggle UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and fun thrive. Located in the bustling Meadowhall shopping centre, our Sales Assistants enjoy generous benefits including a 50% store discount, extensive training opportunities for career progression, and a supportive environment that values work-life balance with over 28 days of paid holiday. Join us to be part of a team that celebrates diversity and encourages personal growth while delivering delightful customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Smiggle, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Smiggle that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Smiggle will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Smiggle and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Smiggle
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Smiggle, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Smiggle!
