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- Tasks: Lead a vibrant team, drive sales, and create a fun shopping experience.
- Company: Smiggle is a global brand known for colourful and unique school supplies.
- Benefits: Enjoy competitive pay, bonuses, a 50% product discount, and comprehensive training.
- Why this job: Join a fun-loving team and inspire creativity while making every day brighter!
- Qualifications: Retail leadership experience and a passion for customer service are essential.
- Other info: Full-time role with flexible hours, including evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
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Retail Store Manager | Smiggle | Eastgardens, Crewe
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Client:
Smiggle
Location:
Crewe, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
14a45f11af52
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
About the Role
Combine a smile with a giggle and you’ve got Smiggle! We’re looking for a fun-loving, enthusiastic Store Manager to join our team at EASTGARDENS. You’ll be the leader of the pack, creating a colourful and energetic store environment that delights kids, parents, and everyone in-between. With your passion for fun products and your love for inspiring teams, you’ll be driving sales, coaching your team, and spreading the Smiggle joy every day.
This FULL TIME role of 38 hours per week requires availability from Tuesaday to Saturday, alternating late-night trading hours, and occasional public holidays.
What We Offer
- Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
- Performance-based monthly and seasonal bonuses.
- 50% discount on Smiggle products.
- Structured 3-month training plan with Buddy Manager support.
- Employee Assistance Program for wellbeing and mental health support.
- Comprehensive training with leadership and recruitment workshops.
- Attend new season and brand conferences.
A Day in the Life
- Lead your team to smash sales targets and KPIs, all while keeping the vibe fun, colourful and customer-first!
- Train, develop and inspire your team to bring their best selves (and best smiles) to work every day.
- Keep the store looking fabulous by actioning visual merchandising directives and rolling out exciting promotions!
- Tackle stock management like a pro—Smiggle’s got lots of tiny treasures, so managing stock and minimising loss is key to maximising sales!
- Create a safe, happy and welcoming environment where customers and team members feel like they’ve just stepped into a Smiggle wonderland.
- Create rosters that keep the store running smoothly and ensure the team is always supported during those peak trading times!
What You’ll Bring
- Experience in leading and coaching a team with a positive, can-do attitude.
- Previous retail leadership experience.
- Passion for delivering an unforgettable customer experience.
- Proven track record of achieving sales and KPIs while managing stock and wage budgets.
- Visual merchandising experience is a big plus!
About Smiggle
Smiggle is the go-to store for school, birthday presents and leisure products that are colourful, fun and totally unique! From backpacks and drink bottles to keyrings and stationery, we’re all about making every day a little brighter. Since our founding in 2003, Smiggle has grown globally, with stores in the UK, Ireland, Singapore, Malaysia, New Zealand and more. We’re always looking for fun, creative people to help us spread the joy—come join the Smiggle family!
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Retail Store Manager | Smiggle | Eastgardens employer: Smiggle
Contact Detail:
Smiggle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager | Smiggle | Eastgardens
✨Tip Number 1
Familiarise yourself with Smiggle's product range and brand ethos. Understanding their colourful and fun approach will help you connect with the team and demonstrate your passion for the brand during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you inspired your team or improved sales performance.
✨Tip Number 3
Engage with Smiggle's social media platforms and community. This will not only give you insights into their latest promotions and customer interactions but also show your enthusiasm for being part of their vibrant culture.
✨Tip Number 4
Prepare to discuss your experience with visual merchandising. Since maintaining an exciting store environment is key, think of creative ways you've previously displayed products to attract customers and drive sales.
We think you need these skills to ace Retail Store Manager | Smiggle | Eastgardens
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Smiggle is looking for in a Retail Store Manager. Highlight your relevant experience and skills that align with their requirements.
Craft a Tailored CV: Create a CV that showcases your retail leadership experience, focusing on achievements related to sales targets, team management, and customer service. Use specific examples to demonstrate your impact.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Smiggle brand. Share your passion for creating a fun shopping environment and how you plan to inspire your team to achieve success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Smiggle
✨Show Your Enthusiasm
Smiggle is all about fun and energy, so make sure to convey your enthusiasm for the brand during the interview. Share your passion for colourful products and how you can inspire both customers and your team.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences, focusing on how you've motivated and developed your team in past roles. Use specific examples to illustrate your coaching style.
✨Know Your Numbers
Familiarise yourself with key retail metrics such as sales targets, KPIs, and stock management. Be ready to discuss how you've successfully achieved these in previous positions and how you plan to do the same at Smiggle.
✨Visual Merchandising Savvy
Since visual merchandising is important for Smiggle, come prepared with ideas on how you would create an engaging store environment. Discuss any relevant experience you have and how you can keep the store looking fabulous.
