At a Glance
- Tasks: Lead a vibrant team, boost sales, and create unforgettable customer experiences.
- Company: Join the fun-loving Smiggle family in Exeter!
- Benefits: Competitive salary, 50% store discount, and up to £3,000 in incentives.
- Other info: Genuine career growth opportunities in a joyful and friendly culture.
- Why this job: Ignite creativity and inspire others while enjoying a dynamic work environment.
- Qualifications: Passionate about customer service and confident in leading a team.
The predicted salary is between 25000 - 30000 £ per year.
Assistant Store Manager – Exeter
Permanent contract, 30-32 hours/week. Competitive salary + benefits.
Overview
Ready to lead, inspire and ignite creativity?
Join us at our Exeter Smiggle Store as an Assistant Store Manager!
You will work alongside the Store Manager to maximise store performance, deliver exceptional customer experiences, boost sales, and provide guidance to all team members in a fast-paced, hands-on environment.
Responsibilities
- Coordinate and manage the recruitment and selection process for Sales Assistants and Supervisors, including induction.
- Develop team performance through regular coaching and feedback, ensuring personal and team objectives are met.
- Ensure team members provide a genuine and unique experience with every customer.
- Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets.
- Regularly review and analyse sales opportunities using store and brand reports.
- Drive and support the effective implementation and communication of brand promotions.
- Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles while maintaining brand VM standards.
- Support the Store Manager in managing salaries, store rosters and team member leave to maximise productivity.
- Implement and manage loss prevention and conduct stock-take preparation and participation.
Qualifications
- A passionate customer advocate who goes the extra mile for every guest, leaving them with a smile and a giggle.
- A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual with energy, enthusiasm and a can-do attitude, driven to surpass targets.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
Benefits
- Progression opportunities – genuine career growth.
- Incentive program – earn up to an extra £3,000.
- Pension scheme.
- 50% store discount.
- Referral rewards program.
- 28+ days paid holiday.
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire and make magic happen every day. Join us and be a part of something extraordinary!
Our culture is all about joy, friendliness and fun. We celebrate unique personalities and individuality.
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StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Smiggle UK - Exeter in Hounslow
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Smiggle, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Smiggle!
We think you need these skills to ace Assistant Manager - Smiggle UK - Exeter in Hounslow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Smiggle, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Smiggle and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Smiggle that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Smiggle
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
