At a Glance
- Tasks: Lead a fun team, inspire creativity, and deliver amazing customer experiences.
- Company: Join Smiggle, the UK's hottest stationery brand with a vibrant culture.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Other info: Diverse and inclusive workplace celebrating individuality and unique personalities.
- Why this job: Be part of an exciting journey where you can make magic happen every day.
- Qualifications: Passionate about customer service, motivated, and ready to inspire your team.
The predicted salary is between 9.9 - 12.1 £ per hour.
Ready to lead, inspire and ignite creativity? Join us at our Glasgow Silverburn Smiggle Store as a Supervisor! As a Supervisor you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products – approaching every day with an attitude of fun!
Supervisor Job Role:
- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team’s individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Supervisor Benefits That Speak to You:
- Genuine progression and internal training opportunities are within reach - your career can thrive here.
- Our pension scheme helps you secure your financial future.
- Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler:
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler. We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Supervisor in Glasgow employer: Smiggle
At Smiggle, we pride ourselves on being an excellent employer, offering a vibrant work culture where creativity and teamwork thrive. As a Store Manager in Uxbridge, you'll enjoy a competitive salary, 28+ days of holiday, and a generous 50% discount on store products, alongside clear pathways for career progression. Join us to lead a passionate team and create a fun shopping experience for our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Glasgow
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Smiggle, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Smiggle that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Smiggle will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Smiggle and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Smiggle
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Smiggle, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Smiggle!
