At a Glance
- Tasks: Lead a fun team, boost sales, and create amazing customer experiences.
- Company: Join the vibrant Smiggle family at Merry Hill!
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression.
- Other info: Embrace a joyful culture that celebrates individuality and diversity.
- Why this job: Be part of a creative journey where every day is exciting and rewarding.
- Qualifications: Passionate about customer service and ready to inspire your team.
The predicted salary is between 20000 - 25000 € per year.
Ready to lead, inspire and ignite creativity? Join us at our Merry Hill Smiggle Store as a Supervisor! As a Supervisor you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast‑paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun!
Supervisor Job Role
- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team’s individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Supervisor Benefits That Speak To You
- Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
- Plan for the Future: Our pension scheme helps you secure your financial future.
- Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & Skills Required to Become a Smiggler?
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
- Adaptable and unfazed by frequent visual changes in a high‑pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler. Don't miss out - APPLY NOW and kickstart your adventure with us today!
We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Supervisor - Smiggle UK - MerryHill employer: Smiggle UK & ROI
At Smiggle UK, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located in Merry Hill, our store offers genuine progression opportunities, a generous 50% discount, and a commitment to work-life balance with over 28 days of paid holiday. Join us to lead a passionate team, inspire creativity, and embark on a rewarding career journey where every day is filled with fun and excitement.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Smiggle UK - MerryHill
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Smiggle's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet the hiring manager or team, be ready to share why you're the perfect fit for the Supervisor role. Highlight your customer service skills and how you can inspire the team to hit those sales targets.
✨Tip Number 3
Show off your creativity! Since Smiggle is all about fun and creativity, think of ways you can bring that into your interview. Maybe suggest a fun merchandising idea or a unique way to engage customers – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Smiggle UK - MerryHill
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see how you go the extra mile to create smiles and giggles for our guests!
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Supervisor role. Highlight any leadership or sales experience, as well as your ability to inspire and motivate a team.
Craft a Fun Cover Letter:Your cover letter is your chance to show off your personality! Keep it light-hearted and fun, while also demonstrating your understanding of the Smiggle brand and what makes us unique.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smiggle UK & ROI
✨Know Your Smiggle Stuff
Before heading into the interview, make sure you’re familiar with Smiggle’s products and brand values. Show your passion for creativity and fun, and be ready to discuss how you can inspire both customers and your team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've motivated a team or handled challenges in a fast-paced environment. Highlight your ability to support new team members and boost their performance.
✨Emphasise Customer Experience
Smiggle is all about creating joyful experiences. Be ready to share your thoughts on exceptional customer service and how you would ensure every guest leaves with a smile. Think of specific instances where you’ve gone the extra mile for a customer.
✨Be Ready to Discuss KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Brush up on how you’ve previously met or exceeded targets, and be prepared to discuss strategies you’d implement to achieve store goals at Smiggle.
