At a Glance
- Tasks: Lead a fun team, boost sales, and create amazing customer experiences.
- Company: Join the vibrant Smiggle family at White City!
- Benefits: Competitive salary, 50% store discount, and up to £3,000 extra earnings.
- Other info: Enjoy 28+ days of holiday and a supportive work environment.
- Why this job: Ignite creativity and inspire others while climbing the career ladder.
- Qualifications: Passionate about customer service and confident in leading a team.
The predicted salary is between 25000 - 32000 € per year.
Ready to lead, inspire and ignite creativity? Join us at our White City Smiggle Store as an Assistant Store Manager! As an Assistant Store Manager you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast‑paced, hands‑on environment; all while playing with the products – approaching every day with an attitude of fun!
Assistant Store Manager Job Role
- Coordinate and manage the recruitment and selection process of Sales Assistants and Supervisors including their induction.
- Develop team performance through regular coaching and feedback making sure personal and team objectives are being met.
- Ensure team members provide a genuine and unique experience with every customer.
- Maximise every sales opportunity to achieve brand KPIs, store and individual sales targets.
- Regularly review and analyse sales opportunities utilising store and brand reports.
- Drive and support the effective implementation and communication of brand promotions.
- Execute the store Visual Merchandising Brief within set time frames and in accordance with the Brand VM principles whilst maintaining the brand VM standards.
- Support the Store Manager to effectively manage salaries, store rosters and team member leave to maximise productivity.
- Implement and manage Loss prevention whilst regularly conducting stocktake preparation and participate in stocktake.
Assistant Store Manager Benefits That Speak To You
- Climb the Ladder: Genuine progression opportunities are within reach - your career can thrive here.
- Maximise Your Earnings: Our enticing Assistant Store Manager Incentive Program presents an opportunity to earn up to an extra £3,000 – your hard work pays off!
- Plan for the Future: Our pension scheme helps you secure your financial future.
- Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work‑life balance.
Experience & Skills required
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural leader, confident in managing staff performance and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can‑do attitude.
- Adaptable and unfazed by frequent visual changes in a high‑pressure environment.
Assistant Manager - Smiggle UK - White City employer: Smiggle UK & ROI
At Smiggle UK, we pride ourselves on being an exceptional employer that fosters a vibrant and creative work culture in our White City store. With genuine opportunities for career progression, competitive incentives, and a generous employee discount, we ensure our team members feel valued and motivated. Join us to not only enhance your professional skills but also to be part of a fun and dynamic environment where every day is an opportunity to inspire creativity and delight our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Smiggle UK - White City
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Smiggle's website and social media. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service passion, which are key for the Assistant Store Manager role.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show enthusiasm and energy – remember, they want someone who can inspire the team and create a fun atmosphere in-store!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Assistant Manager - Smiggle UK - White City
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see how much you love working with customers and how you can bring that energy to our team at Smiggle!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the job description. We’re looking for leaders who can inspire and drive sales, so showcase any past achievements that demonstrate this.
Craft a Fun Cover Letter:Your cover letter is your chance to show off your personality! Keep it light-hearted and fun, just like our brand, while also addressing how you can contribute to our store's success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Smiggle UK & ROI
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Smiggle's products and brand values. Dive into their website and social media to understand their latest promotions and customer engagement strategies. This will show your genuine interest and help you connect your answers to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully managed a team or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Emphasise Customer Experience
Smiggle is all about creating fun and memorable experiences for customers. Be ready to discuss how you’ve gone the extra mile for customers in previous roles. Think of specific instances where your actions led to positive customer feedback or increased sales.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Practice responding to situations like handling a difficult customer or managing a busy sales period. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
