At a Glance
- Tasks: Lead and inspire a team while creating a fun shopping experience for customers.
- Company: Join Smiggle UK, a vibrant brand known for joy and creativity.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Other info: Embrace a dynamic culture that celebrates individuality and inclusivity.
- Why this job: Be part of a friendly team and make every customer smile.
- Qualifications: Passionate about customer service with strong multitasking and leadership skills.
The predicted salary is between 24000 - 30000 £ per year.
Ready to lead, inspire and ignite creativity?
Supervisor Job Role:
- Support the induction of new Sales Assistant team members.
- Work alongside the Store Manager to support the team’s individual development and team performance.
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI’s.
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager’s absences or when required.
- Lead by example and provide a genuine and unique experience with every customer.
- Ensure all Visual Merchandising briefs reflect the company and brand expectations.
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake.
Supervisor Benefits:
- Genuine progression and internal training opportunities are within reach - your career can thrive here.
- Our pension scheme helps you secure your financial future.
- Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
Experience & skills required:
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can-do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We’re all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler. Don’t miss out - APPLY NOW and kickstart your adventure with us today!
We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Supervisor - Smiggle UK - Oxford Street employer: Smiggle UK & ROI
Smiggle is an exceptional employer located on the vibrant Oxford Street, offering a dynamic and inclusive work culture that prioritises employee growth and development. As a Retail Supervisor, you will not only lead a passionate team but also enjoy benefits such as a pension plan and generous employee discounts, all while contributing to a fun and engaging retail environment that values customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Smiggle UK - Oxford Street
✨Tip Number 1
Get to know the company culture! Before your interview, check out Smiggle's social media and website. Understanding their vibe will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your customer service skills and leadership experience. Be ready to share specific examples of how you've inspired a team or delighted customers in the past.
✨Tip Number 3
Dress the part! Smiggle is all about fun and creativity, so let your personality shine through your outfit. A smart-casual look that reflects the brand will definitely make a good impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Smiggle UK - Oxford Street
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love customer service and how you're ready to inspire others. Share specific examples of how you've gone the extra mile for customers in the past.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role at Smiggle. Highlight your experience in retail, team leadership, and any achievements that align with our brand values. We appreciate a personal touch, so don’t hesitate to show us what makes you unique!
Be Clear and Concise:Keep your application clear and to the point. We’re busy people, so make it easy for us to see why you’d be a great fit. Use bullet points where possible and avoid long paragraphs – we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
How to prepare for a job interview at Smiggle UK & ROI
✨Know the Brand Inside Out
Before your interview, dive deep into Smiggle's brand values and products. Familiarise yourself with their latest collections and understand what makes them unique. This will not only impress the interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've inspired or motivated others in previous roles. Think about specific situations where you’ve helped a team member grow or achieved targets together.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Prepare scenarios where you had to handle difficult customers or manage stock effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Passion for Customer Experience
Smiggle is all about joy and fun, so convey your enthusiasm for creating memorable customer experiences. Share stories that highlight your dedication to going the extra mile for customers and how you can bring that energy to the team.
