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Smiggle, the world\'s hottest retail stationery brand, was born in Melbourne Australia in 2003 and is now taking over the UK & Ireland!
The original creators of colourful, fun and fashion-forward stationery are looking for talented individuals to help lead this Australian brand\'s rapid and exciting expansion plan in the UK & Ireland.
Everything you need for school, homework or fun can be found in a Smiggle store. With 130 Smiggle stores trading across UK & Ireland by the end of 2017, Smiggle\'s goal is to make children across the country smile and giggle every time they receive Smiggle!
Our Smiggle store in Kingston is looking for a part time SUPERSTAR Supervisor (8 hours)!
You must be available to work weekdays and weekends.
SMIGGLE has an opportunity for a dynamic individual to take on the exciting role of part-time Supervisor. To succeed in this fantastic role you must be passionate about stationery and be able to create an experience for our fans (both customers and team members) that is personal, exciting, creative and unique!We Want Someone Unique Who Is
- Results Focused - you must be able to work as part of a management team to deliver results
- Creative – you can maintain visual merchandising standards
- A Strong Leader – you will assist the management team to lead, coach and develop store team members to smash their KPI\'s
- Experienced – you have previous supervisor experience in a fast paced environment
- A Multi tasker - you have the ability to prioritise and juggle a number of tasks at one time!
- FUN!!! – you can do all of the above with a smile on your face and maintain a positive attitude, you lead by example to ensure excellent customer service and seek to ensure you provide every customer with a smile and a giggle!
- Opportunity: Part of The Just Group (who operate more than 1,000 stores globally) and one of Australasia\'s largest fashion retailers - Smiggle has over 200 stores across Australia, New Zealand, Singapore and the UK. Be part of an amazing growth strategy for a one-of-a-kind retail brand
- Professional Development: We believe in investing in our people to ensure that they grow alongside our business and offer coaching, training and succession plans to set you up for a rewarding career with Smiggle
- Generous Staff Discounts and Incentives: 50% off Smiggle product!
If you are ambitious and are keen to explore the opportunity to be part of a truly exciting business, we would be keen to hear from you.
Follow Smiggle on LinkedIn, instagram and facebook, or stop by smiggle.co.uk to find our stores and learn more about us.
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StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Smiggle UK - Kingston in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Smiggle UK Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Smiggle UK Ltd!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Smiggle UK Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Smiggle UK Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Smiggle UK Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Smiggle UK Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
