Senior Client Manager

We are looking for a Senior Client Manager to join our Deliveroo Media Partnership team. In this role, you will be a key commercial and client lead, responsible for growing investment from existing FMCG brands and unlocking new opportunities with those yet to partner with Deliveroo. You’ll forge strong senior-level relationships with brands and agencies, shape compelling media pitches, and influence the evolution of Deliveroo’s media proposition, playing a vital role in elevating Deliveroo as a go-to media owner in the FMCG space.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus
• £1,800 yearly wellbeing fund (on top of your salary!)
• Free Headspace subscription
• £500 yearly “Learning Fund” for learning
• 4 extra Wellbeing Days off per year
• Summer & Winter conferences + year-round celebrations
• 4pm finishes every Friday
• Flexible and hybrid working

Explore all our benefits here

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We\’re looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team.

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• A proven track record of driving media revenue from FMCG clients
• Strong ability to build and grow senior-level relationships with brands and agencies
• Expertise in consultative media sales and pitch creation
• Strong commercial acumen and experience with pipeline and performance management
• A strategic and innovative mindset to help evolve our media proposition
• Great collaboration skills, especially cross-functionally
• A passion for campaign effectiveness, using insights and data to optimise results
• Experience managing and developing direct reports

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Developing and executing commercial strategies to grow FMCG brand investment
• Building strong, senior relationships with FMCG clients and their agencies
• Create compelling pitch content and positioning Deliveroo against other media platforms
• Identifying growth opportunities within FMCG
• Collaborating with Deliveroo\’s advertising and FMCG strategic partnerships teams
• Managing and mentoring at least one direct report
• Delivering high quality, insight-driven campaigns that meet client and business goals

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

Explore what that means to us here

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• Learn about our agencies
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