Location: Hybrid - 2 days per week in the Manchester office
Salary: £33,000 (+ £1,800 annual wellbeing allowance + up to 10% bonus)
Who are we?
We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
About the role
We are looking for a Senior Client Executive to join our in-house Co-op Media Network team.
You'll own trusted relationships with supplier brands, colleagues at Capture and internal Co-op stakeholders, taking ownership of campaign planning and delivery from briefing through to post-campaign evaluation. You’ll ensure campaigns are delivered to an exceptional standard while driving commercial growth across your client portfolio.
This role is ideal for someone who enjoys balancing client relationships with project management and commercial thinking. You'll act as a trusted retail media partner, helping brands unlock the value of Co-op Media Network through insight-led recommendations, seamless campaign execution and outstanding client service.
What you’ll do
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Own a portfolio of supplier clients, building trusted relationships through proactive communication and exceptional client service.
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Understand your clients' objectives and develop insight-led retail media proposals that deliver against their commercial goals.
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Lead campaign delivery from briefing through to activation and post-campaign evaluation, ensuring projects are delivered on time and to a high standard.
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Coordinate activity across Strategy, Insight, Media, Creative and Campaign teams to deliver seamless, integrated campaigns.
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Manage campaign timelines, priorities and stakeholder expectations across multiple projects simultaneously.
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Develop and present high-quality client materials, including media plans, presentations, campaign reports and recommendations.
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Analyse campaign performance, translating data into actionable insights and identifying opportunities to optimise future activity.
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Support commercial planning through forecasting, revenue tracking and identifying opportunities to grow client investment.
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Champion continuous improvement and lead wider initiatives that strengthen the Co-op Media Network offer and ways of working across SMG.
What you'll bring
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Experience managing client relationships in a client services, marketing, media, brand or agency environment.
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Excellent organisational skills with the ability to manage multiple projects and competing priorities.
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Strong communication and relationship-building skills, with confidence working across clients and internal stakeholders.
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Commercially minded, with the ability to understand client objectives and identify opportunities for growth.
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Comfortable analysing campaign performance and translating data into clear recommendations.
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High attention to detail across campaign planning, delivery and reporting.
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A proactive, solutions-focused approach and the ability to thrive in a fast-paced environment.
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Collaborative team player with experience working cross-functionally to deliver shared goals.
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A genuine interest in retail media, connected commerce and the evolving media landscape.
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
● 10% discretionary bonus
● £1,800 yearly wellbeing fund (on top of your salary!)
● Free Headspace subscription
● £500 yearly “Uni Fund” for learning
● 4 extra Wellbeing Days off per year
● Annual Summer conference + year-round celebrations
● 4pm finishes every Friday
● Flexible and hybrid working
Useful Links Before You Apply
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Senior Client Executive in Manchester employer: SMG
At SMG, we pride ourselves on being a forward-thinking employer that champions growth and innovation in the dynamic world of influencer marketing. Located in Nottingham, our vibrant work culture fosters collaboration and creativity, offering employees unique benefits such as a £1,800 yearly wellbeing fund, flexible working arrangements, and opportunities for professional development. Join us to be part of a close-knit team that values diversity, encourages fresh perspectives, and empowers you to take ownership of your career while making meaningful contributions to the future of retail media.
