At a Glance
- Tasks: Lead and improve campaign evaluations, ensuring accuracy and efficiency across Retail Media Networks.
- Company: Join a pioneering connected commerce marketing company with a values-driven culture.
- Benefits: Enjoy a competitive salary, wellbeing fund, flexible working, and extra days off.
- Other info: Embrace change and grow with a close-knit team committed to equity and inclusion.
- Why this job: Make a real impact by streamlining processes and driving innovation in a dynamic environment.
- Qualifications: Experience with data workflows, automation tools, and strong problem-solving skills required.
The predicted salary is between 43000 - 43000 £ per year.
Location: Hybrid 2 days a week at one of our Office Hubs (London, Manchester, Leeds). Flexible on location.
Salary: From £43,000 pro rata. Level: Manager Level.
Who are we?
We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.
About the role
We are looking for an Insight Operations Manager FTC to join our SMG team. The Insight Operations Manager is responsible for enabling the efficient and scalable delivery of insight evaluations across SMG's Retail Media Networks. The role ensures campaign evaluations are delivered accurately and on time, while continuously identifying opportunities to improve how they are produced. This includes streamlining processes, reducing manual effort, enhancing data quality, and driving greater efficiency across the evaluation process.
What you’ll do:
- Lead the efficient and scalable delivery of campaign evaluations across SMG's Retail Media Networks, ensuring they are accurate, delivered on time and meet agreed service levels.
- Design and continuously improve workflows to increase efficiency, consistency and scalability across the insight function.
- Identify opportunities to automate manual processes, using AI and other tools to streamline repetitive tasks and improve ways of working.
- Partner with platform and technology teams to develop longer-term automation and process improvements.
- Champion data quality by embedding robust quality assurance and validation processes, reducing manual errors and ensuring consistent outputs.
- Monitor delivery performance, proactively identifying bottlenecks and implementing solutions to keep projects on track.
- Coordinate resources across multiple Retail Media Networks, ensuring work is allocated effectively and teams have the tools and processes they need to succeed.
- Lead, coach and develop a team of eight Data Assistants, setting clear objectives, supporting their growth and driving high performance across the team.
What we’re looking for:
- Experience working with data workflows and reporting processes, with the ability to interrogate and validate outputs (e.g. using Excel, SQL, or similar tools).
- Practical experience using automation or AI tools to streamline manual tasks and improve workflows.
- Demonstrated experience improving processes and identifying opportunities to increase efficiency and consistency.
- Working knowledge of coding languages such as SQL or Python, with the ability to use them to support analysis or process improvement.
- Ability to create clear documentation and structured processes that enable scalable and repeatable ways of working.
- Strong problem-solving skills, with the ability to understand and improve end-to-end workflows.
- Experience supporting delivery teams or workflows, ensuring outputs are accurate, timely, and aligned to SLAs.
Desirable:
- Familiarity with campaign measurement or retail media.
- Experience with Power BI, Tableau or similar.
- Familiarity with data warehouses and APIs.
- Experience improving processes using structured approaches (e.g. Lean, Six Sigma or similar).
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Uni Fund” for learning
- 4 extra Wellbeing Days off per year
- Summer & Winter conferences + year-round celebrations
- 4pm finishes every Friday
- Flexible and hybrid working
Explore all our benefits here.
Insight Operations Manager FTC in London employer: SMG
At SMG, we pride ourselves on being an excellent employer by offering a supportive work culture that values your skills and contributions. With flexible scheduling and the opportunity to make a real difference in the community through our partnerships with local housing charities, you will find meaningful and rewarding employment while enjoying opportunities for personal and professional growth in Gloucester.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Operations Manager FTC in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like SMG. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at SMG.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at SMG.
We think you need these skills to ace Insight Operations Manager FTC in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at SMG and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at SMG
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like SMG will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to SMG.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at SMG.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at SMG. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
