At a Glance
- Tasks: Manage client relationships and deliver insight-led projects that drive success.
- Company: Join a dynamic team at SMG, where culture and growth matter.
- Benefits: Enjoy a competitive salary, bonus, wellbeing fund, and flexible working.
- Other info: Embrace change and collaborate with a values-driven team.
- Why this job: Thrive in a fast-paced environment and make a real impact with data-driven solutions.
- Qualifications: 1+ years in a client-facing role and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid (2 days a week in London office)
Salary: From £30,000+ & 10% discretionary bonus
Level: Executive
About the Role
We are looking for a Client Executive to join our Plan-Apps team. In this role, you’ll support the management of a portfolio of clients, building strong relationships and delivering high-quality, insight-led projects that drive commercial success. You’ll work closely with internal Insight and Planning teams to turn data into meaningful consultancy, helping clients answer real business questions with confidence. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams. Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- 4pm finishes every Friday
- Flexible and hybrid working
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
- 1+ years’ experience in a client-facing role
- Experience contributing to high-quality deliverables
- Confidence presenting work directly to clients
- Strong organisational skills and excellent attention to detail
- A baseline understanding of the retail media industry
- A solution-focused mindset and the ability to think differently
- An interest in data and insight (experience working with data is a plus)
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
- Supporting the management of key client relationships and contributing to overall relationship health
- Delivering insight-led projects and consultancy work to a consistently high standard
- Using a consultative approach to answer client business questions with data-driven solutions
- Managing multiple live projects across different clients
- Communicating the Plan-Apps proposition confidently and handling common client objections
- Collaborating with Insight and Planning teams to create impactful outputs
- Contributing ideas to wider organisational initiatives that support SMG’s mission
Ready to picture yourself in the role? Click the link below to discover a day in the life.
Our Values: Stay honest. Stay hungry. Stay foolish. Have fun.
Client Executive - Insight & Relationships Lead (Hybrid) in London employer: SMG
At SMG, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. With a commitment to employee growth, we offer a range of benefits including a generous wellbeing fund, flexible working arrangements, and opportunities for continuous learning. Our dynamic environment encourages innovation and collaboration, making it an ideal place for those eager to make a meaningful impact while enjoying a healthy work-life balance in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive - Insight & Relationships Lead (Hybrid) in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show us you’re genuinely interested in SMG and how you can contribute to our mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Client Executive. Confidence is key, so let your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Client Executive - Insight & Relationships Lead (Hybrid) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Executive role. Highlight your client-facing experience and any relevant projects you've worked on, especially those that showcase your insight-driven approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're excited about the role and how your unique perspective can contribute to our team. Don’t forget to mention your passion for data and insights!
Showcase Your Communication Skills:Since this role involves presenting to clients, make sure your application demonstrates your strong communication skills. Whether it's through your writing style or examples of past presentations, let us see your confidence in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details about our amazing benefits there!
How to prepare for a job interview at SMG
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and deliver insight-led projects that drive success.
✨Showcase Your Data Skills
Since the role involves turning data into meaningful consultancy, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to solve business problems or improve client outcomes in previous roles.
✨Embrace Change
The job description highlights a fast-paced environment. Be ready to share examples of how you've adapted to change in your previous roles. This shows that you thrive in dynamic settings and can contribute positively to the team culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to client relationships and insight-led projects. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals.
