At a Glance
- Tasks: Lead client relationships and deliver innovative retail media campaigns that drive commercial growth.
- Company: Join a dynamic team at Very Media Group, where culture and collaboration thrive.
- Benefits: Enjoy a competitive salary, discretionary bonus, wellbeing fund, and flexible working options.
- Other info: Embrace change and contribute to a values-driven team focused on growth and innovation.
- Why this job: Make a real impact in a fast-paced environment while developing your skills and career.
- Qualifications: Experience in client management and a passion for mentoring and supporting team members.
The predicted salary is between 48000 - 48000 £ per year.
Location: Hybrid, minimum 2 days per week in Liverpool
Salary: From £48,000 per annum + 10% discretionary bonus
Level: Senior Client Manager-level role, with scope across the VMG partnership. This role exists to support and guide the Client team, ensuring a consistent, high-quality approach to client management, media planning, and commercial delivery.
About the Role
We are looking for a Senior Client Manager to join our Client team within Very Media Group. In this role, you'll play a key part in driving commercial growth, leading high-profile client relationships and delivering innovative retail media campaigns that create real impact. Working closely with brands, agencies and internal teams, you'll help shape best-in-class solutions while supporting the continued success of the Client team.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us—people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- 4pm finishes every Friday
- Flexible and hybrid working
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
- Strong experience in client management, retail media, or agency environments
- Experience supporting or mentoring team members
- Proven ability to manage multiple clients and deliver against commercial objectives
- Good understanding of media planning, budgeting, and performance reporting
- Confidence working with data and commercial metrics
- Commercially aware with a focus on growth and performance
- Supportive leader with a passion for developing others
- Strong stakeholder management and collaboration skills
- Organised, proactive, and solutions-focused
- Analytical mindset with the ability to turn data into insights
- Driven to improve processes, output quality, and team performance
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
- Supporting the management and development of the Client team, providing regular coaching, guidance, and feedback to build capability in client management, commercial understanding, and media planning.
- Supporting the team in delivering against commercial targets, ensuring strong planning, proactive client engagement, and a clear focus on revenue and growth opportunities.
- Contributing to weekly and monthly commercial reporting into TVG, ensuring outputs are accurate, clear, and aligned with stakeholder expectations.
- Building and maintaining strong working relationships with VMG and The Very Group (TVG) stakeholders, collaborating closely with category owners to ensure alignment on priorities and plans.
- Helping to set and maintain a high standard of client service across the team, ensuring consistent, high-quality delivery and strong supplier relationships.
- Supporting improvements in media planning quality, ensuring plans are strategically aligned, commercially sound, and deliver against objectives.
- Continually identifying opportunities to improve processes and ways of working, driving efficiencies and consistency across the team.
- Supporting high-quality campaign reporting, ensuring insights are clear, actionable, and used to inform future planning.
- Actively contributing to the ongoing development of team members, supporting personal growth, skill progression, and overall team capability.
- Supporting on key strategic projects and initiatives, contributing to the evolution of VMG’s client offering and commercial approach.
Our Values: Stay honest. Stay hungry. Stay foolish. Have fun.
Senior Client Manager (FTC) in Liverpool employer: SMG
At SMG, we pride ourselves on being an excellent employer by offering a supportive work culture that values your skills and contributions. With flexible scheduling and the opportunity to make a real difference in the community through our partnerships with local housing charities, you will find meaningful and rewarding employment while enjoying opportunities for personal and professional growth in Gloucester.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Client Manager (FTC) in Liverpool
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for SMG and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like SMG are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with SMG on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at SMG. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Client Manager (FTC) in Liverpool
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit SMG. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of SMG:Show us that you’ve done your homework! In your application, briefly mention what you admire about SMG’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at SMG
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at SMG will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At SMG, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
