At a Glance
- Tasks: Support event planning and maintain strong client relationships in a dynamic retail environment.
- Company: Join a leading retail events team with a focus on collaboration and creativity.
- Benefits: Gain hands-on experience, develop skills, and enjoy a supportive work culture.
- Other info: Perfect for those eager to learn and grow in a fast-paced environment.
- Why this job: Be part of exciting retail campaigns and make a real impact on client success.
- Qualifications: Experience in marketing or events, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Client Executive (Retail Events)
Responsibilities
- Support the Events Manager in maintaining strong day-to-day relationships with The Very Group, supplier brands and internal stakeholders.
- Provide exceptional client service through proactive communication and timely project updates.
- Coordinate information between clients, agencies and internal teams to ensure projects remain on track.
- Support the planning and delivery of retail event campaigns from brief through to activation.
- Coordinate event timelines, schedules and project plans, ensuring key milestones and deadlines are met.
- Manage campaign administration, maintaining accurate commercial documentation, status trackers and project files.
- Work collaboratively with category teams, creative, production, media and marketing teams to ensure all campaign assets are delivered on time.
- Support briefing processes and ensure all stakeholders have the information required to deliver campaigns successfully.
- Track campaign progress and escalate risks or issues to the Events Manager where appropriate.
- Ensure all campaign activity follows agreed processes, timelines and quality standards.
- Maintain accurate campaign documentation throughout the project lifecycle.
- Contribute ideas to improve ways of working and event delivery processes.
- Coordinate post‑campaign wrap‑up documentation.
- Support the capture of campaign learnings and recommendations for future events.
Qualifications
- Experience in marketing, events, retail media or agency environments.
- Strong organisational skills with excellent attention to detail.
- Ability to manage multiple projects and competing deadlines.
- Experience coordinating campaigns, events or client projects.
- Good written and verbal communication skills.
- Proficiency in Microsoft Office (Excel, Power Point, Outlook).
- Highly organised with a proactive, can‑do attitude.
- Excellent relationship‑building and communication skills.
- Calm under pressure and able to prioritise effectively.
- Collaborative team player who enjoys working with a variety of stakeholders.
- Solutions‑focused with strong problem‑solving skills.
- Eager to learn and develop within an events and client services environment.
- #J-18808-Ljbffr
Client Executive (Retail Events) in Liverpool employer: SMG
At SMG, we pride ourselves on being an excellent employer by offering a supportive work culture that values your skills and contributions. With flexible scheduling and the opportunity to make a real difference in the community through our partnerships with local housing charities, you will find meaningful and rewarding employment while enjoying opportunities for personal and professional growth in Gloucester.
We think you need these skills to ace Client Executive (Retail Events) in Liverpool
Client Relationship Management
Project Coordination
Event Planning
Campaign Administration
Organisational Skills
Attention to Detail
Communication Skills
