At a Glance
- Tasks: Lead campaign evaluations and improve operational workflows using AI and automation.
- Company: Pioneering connected commerce marketing company with a focus on innovation.
- Benefits: Competitive salary, discretionary bonus, hybrid work model, and career development opportunities.
- Other info: Join a collaborative culture that values continuous improvement and innovation.
- Why this job: Shape the future of retail media and lead a dynamic team in a fast-paced environment.
- Qualifications: Experience in data workflows, operational improvement, and team leadership.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hybrid - 2 days per week at one of our office hubs (London, Manchester or Leeds)
Salary: From £43,000 pro rata + 10% discretionary bonus
Who are we? We're the original pioneers in connected commerce marketing. Since 2008, we've been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the complexity of today's retail media landscape, helping brands connect with customers at the moments that matter most. Powered by industry-leading technology and data, we're constantly pushing boundaries to create smarter, more effective commerce marketing solutions.
About the role
We're looking for an Insight Operations Manager to join SMG on a 12-month fixed-term contract. This is an exciting opportunity to take ownership of a brand new role, helping shape how our Insight teams operate across SMG's Retail Media Networks. You'll lead the operational delivery of campaign evaluations, ensuring they're delivered accurately, efficiently and at scale. Alongside managing a team of Data Assistants, you'll play a key role in improving processes, driving automation, embedding AI into day-to-day workflows and creating smarter, more scalable ways of working. If you're passionate about operational excellence, continuous improvement and leading high-performing teams, we'd love to hear from you.
What you'll do:
- Lead the efficient delivery of campaign evaluations across SMG's Retail Media Networks, ensuring they're accurate, on time and delivered against agreed service levels.
- Design, review and improve operational workflows to increase efficiency, consistency and scalability.
- Identify opportunities to automate manual processes using AI and other technologies to improve productivity.
- Partner with Platform and Engineering teams to deliver long-term automation and process improvements.
- Champion data quality by embedding robust quality assurance and validation processes.
- Monitor delivery performance, proactively identifying bottlenecks and implementing solutions.
- Coordinate resources across multiple Retail Media Networks, ensuring work is effectively prioritised and delivered.
- Lead, coach and develop a team of eight Data Assistants, creating a high-performing, collaborative and supportive environment.
What we’re looking for:
We're looking for someone who enjoys improving the way things work and isn't afraid to challenge the status quo. You’ll ideally have experience with:
- Data workflows and reporting processes, with the ability to interrogate and validate outputs using Excel, SQL or similar tools.
- Improving operational processes and delivering measurable efficiency gains.
Insight Operations Manager (12 Month FTC) employer: SMG
At SMG, we pride ourselves on being an excellent employer by offering a supportive work culture that values your skills and contributions. With flexible scheduling and the opportunity to make a real difference in the community through our partnerships with local housing charities, you will find meaningful and rewarding employment while enjoying opportunities for personal and professional growth in Gloucester.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Operations Manager (12 Month FTC)
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like SMG. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at SMG.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at SMG.
We think you need these skills to ace Insight Operations Manager (12 Month FTC)
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at SMG and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at SMG
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like SMG will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to SMG.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at SMG.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at SMG. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
