Global Consulting and New Business Director

Location

London preferable, open to someone who can work in SMG office hubs

Salary

From £60,000 + 10% discretionary bonus

Level

Director-level, leading complex global consultancy and senior client relationships

Who are we?

We’re the original pioneers in connected commerce marketing.

Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers.

We simplify the mind-boggling complexity of today’s retail media landscape.

We deliver impactful campaigns that connect with people where it matters.

We create seamless and personalised shopping experiences.

Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.

Time after time, we change the game.

SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology.

We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.

About the role

• We are looking for a
• Global Consulting & New Business Director to join our

Global Consulting & New Business Team .

You’ll lead high-profile consultancy projects for retail and commerce partners, predominantly across North America and the UK, helping them advance their commerce advertising capabilities.

From defining the opportunity and creating future-facing strategies to building commercial models and presenting recommendations to C‑Suite stakeholders, you’ll own complex projects from end to end.

This is a highly strategic and commercial role at the gateway to SMG’s future client growth.

You’ll turn consultancy engagements into trusted, long‑term relationships and help build a new global consulting capability with ambitions to become a leading authority on commerce media networks.

• What you’ll do
• Lead complex global consultancy projects from initial scoping and discovery through to strategy, delivery and commercial conversations.
• Develop bespoke, evidence-based strategies for retail and commerce partners, including opportunity sizing, market positioning, strategic vision and detailed operational plans.
• Build compelling business cases and commercial models that help clients understand and unlock the potential of their commerce media capabilities.
• Create future‑facing strategic plans, typically looking three to five years ahead, combining commercial opportunity with innovative and sustainable solutions.
• Build high‑impact presentations that turn complex analysis into clear, compelling stories tailored to audiences ranging from specialist teams to C‑Suite leaders.
• Develop deep, trusted relationships with senior retail and commerce stakeholders, presenting recommendations credibly and acting as an expert consultant.
• Work with SMG’s market leads to develop the future client pipeline and help convert consultancy engagements into longer‑term SMG partnerships.
• Play an active role in commercial modelling and negotiations for prospective partners.
• Help build and evolve SMG’s consulting capability, from market benchmarking and opportunity‑sizing methodologies to operating models, change management and competitor analysis.
• Project manage complex, cross‑functional work involving specialist and local teams across SMG, ensuring successful delivery and seamless handover when new partnerships are won.
• Bring market insight back into the business, helping shape SMG’s global strategy, governance and best practice as our international model evolves.
• What we’re looking for
• Strong knowledge and experience of the

US and/or UK retail and commerce media landscape .

• A proven track record of developing high‑quality, innovative strategic proposals that challenge client thinking and create commercial impact.
• Experience leading complex, high‑profile projects with significant commercial value and impact on large‑scale businesses.
• Excellent strategic thinking, with the ability to translate complex analysis into a clear vision, compelling narrative and actionable plan.
• Experience developing bespoke, future‑facing and sustainable solutions rather than relying on one‑size‑fits‑all approaches.
• Strong experience engaging and influencing senior stakeholders, including building trusted relationships with C‑Suite audiences.
• The ability to lead complex, cross‑functional projects end to end while managing multiple priorities in a fast‑paced growth environment.
• Confidence using data to develop evidence‑based recommendations and communicate the implications clearly.
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