At a Glance
- Tasks: Manage client relationships and deliver insight-led projects that drive success.
- Company: Join a dynamic team at SMG, where culture and growth matter.
- Benefits: Enjoy a competitive salary, bonus, wellbeing fund, and flexible working.
- Other info: Embrace change and collaborate with a values-driven team.
- Why this job: Thrive in a fast-paced environment and make a real impact with data-driven solutions.
- Qualifications: 1+ years in a client-facing role and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid (2 days a week in London office)
Salary: From £30,000+ & 10% discretionary bonus
Level: Executive
About the Role
We are looking for a Client Executive to join our Plan-Apps team. In this role, you’ll support the management of a portfolio of clients, building strong relationships and delivering high-quality, insight-led projects that drive commercial success. You’ll work closely with internal Insight and Planning teams to turn data into meaningful consultancy, helping clients answer real business questions with confidence.
If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.
Why SMG?
At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams.
Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
- 10% discretionary bonus
- £1,800 yearly wellbeing fund (on top of your salary!)
- Free Headspace subscription
- £500 yearly “Learning Fund” for learning
- 4 extra Wellbeing Days off per year
- 4pm finishes every Friday
- Flexible and hybrid working
Are We What You’re Looking For?
We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!
A Little Bit About You
You’ll bring:
- 1+ years’ experience in a client-facing role
- Experience contributing to high-quality deliverables
- Confidence presenting work directly to clients
- Strong organisational skills and excellent attention to detail
- A baseline understanding of the retail media industry
- A solution-focused mindset and the ability to think differently
- An interest in data and insight (experience working with data is a plus)
Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
What You’ll Be Doing
Your days will be dynamic. You might find yourself:
- Supporting the management of key client relationships and contributing to overall relationship health
- Delivering insight-led projects and consultancy work to a consistently high standard
- Using a consultative approach to answer client business questions with data-driven solutions
- Managing multiple live projects across different clients
- Communicating the Plan-Apps proposition confidently and handling common client objections
- Collaborating with Insight and Planning teams to create impactful outputs
- Contributing ideas to wider organisational initiatives that support SMG’s mission
Ready to picture yourself in the role? Click the link below to discover a day in the life.
Our Values: Stay honest. Stay hungry. Stay foolish. Have fun.
Client Executive - Insight & Relationships Lead (Hybrid) employer: SMG
At SMG, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to thrive. With a commitment to personal growth, we offer a range of benefits including a generous wellbeing fund, flexible working arrangements, and opportunities for continuous learning. Join us in our London office just two days a week, where you can collaborate with a dynamic team dedicated to delivering insightful solutions and driving commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Executive - Insight & Relationships Lead (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Make sure you can show how you embody those values, especially 'staying honest, hungry, foolish, and having fun'!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Executive. Highlight your client-facing skills and any data-driven projects you've worked on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at SMG.
We think you need these skills to ace Client Executive - Insight & Relationships Lead (Hybrid)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our company culture. Remember, we value honesty and fun!
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Client Executive role. Use keywords from the job description to show us that you understand what we're looking for and how you can contribute.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at SMG
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with the role of Client Executive, especially in managing relationships and delivering insight-led projects.
✨Showcase Your Data Skills
Since the role involves working with data to provide consultancy, be prepared to discuss any relevant experience you have with data analysis or insights. Bring examples of how you've used data to solve problems or drive decisions in previous roles.
✨Embrace Change
The job description highlights a fast-paced environment. Be ready to share examples of how you've adapted to change in your past roles. This could include taking on new responsibilities or adjusting to shifting client needs—show them you thrive in dynamic situations!
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company’s mission. Inquire about their approach to client relationships or how they measure success in their projects. This shows your genuine interest and helps you assess if the company is the right fit for you.
