At a Glance
- Tasks: Lead and optimise campaign evaluations across Retail Media Networks, ensuring accuracy and timely delivery.
- Company: Join SMG, a pioneer in connected commerce marketing with a focus on innovation.
- Benefits: Enjoy a competitive salary, wellbeing fund, flexible working, and extra days off.
- Other info: Embrace a fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team driving impactful change in the retail media landscape.
- Qualifications: Experience with data workflows, automation tools, and strong problem-solving skills required.
The predicted salary is between 43000 - 43000 £ per year.
Location: Hybrid 2 days a week at one of our Office Hubs (London, Manchester, Leeds) Flexible on location
Salary: From £43,000 pro rata
Level: Manager Level
Who are we? We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.
About the role: We are looking for an Insight Operations Manager FTC to join our SMG team. The Insight Operations Manager is responsible for enabling the efficient and scalable delivery of insight evaluations across SMG's Retail Media Networks. The role ensures campaign evaluations are delivered accurately and on time, while continuously identifying opportunities to improve how they are produced. This includes streamlining processes, reducing manual effort, enhancing data quality, and driving greater efficiency across the evaluation process.
What you’ll do:
- Lead the efficient and scalable delivery of campaign evaluations across SMG's Retail Media Networks, ensuring they are accurate, delivered on time and meet agreed service levels.
- Design and continuously improve workflows to increase efficiency, consistency and scalability across the insight function.
- Identify opportunities to automate manual processes, using AI and other tools to streamline repetitive tasks and improve ways of working.
- Partner with platform and technology teams to develop longer-term automation and process improvements.
- Champion data quality by embedding robust quality assurance and validation processes, reducing manual errors and ensuring consistent outputs.
- Monitor delivery performance, proactively identifying bottlenecks and implementing solutions to keep projects on track.
- Coordinate resources across multiple Retail Media Networks, ensuring work is allocated effectively and teams have the tools and processes they need to succeed.
- Lead, coach and develop a team of eight Data Assistants, setting clear objectives, supporting their growth and driving high performance across the team.
What we’re looking for:
- Experience working with data workflows and reporting processes, with the ability to interrogate and validate outputs (e.g. using Excel, SQL, or similar tools).
- Practical experience using automation or AI tools to streamline manual tasks and improve workflows.
- Demonstrated experience improving processes and identifying opportunities to increase efficiency and consistency.
- Working knowledge of coding languages such as SQL or Python, with the ability to use them to support analysis or process improvement.
- Ability to create clear documentation and structured processes that enable scalable and repeatable ways of working.
- Strong problem-solving skills, with the ability to understand and improve end-to-end workflows.
- Experience supporting delivery teams or workflows, ensuring outputs are accurate, timely, and aligned to SLAs.
Desirable:
- Familiarity with campaign measurement or retail media.
- Experience with Power BI, Tableau or similar.
- Familiarity with data warehouses and APIs.
- Experience improving processes using structured approaches (e.g. Lean, Six Sigma or similar).
We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role. Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.
Why SMG? At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together.
10% discretionary bonus
£1,800 yearly wellbeing fund (on top of your salary!)
Free Headspace subscription
£500 yearly “Uni Fund” for learning
4 extra Wellbeing Days off per year
Summer & Winter conferences + year-round celebrations
4pm finishes every Friday
Flexible and hybrid working
Explore all our benefits here.
Insight Operations Manager FTC in City of Westminster employer: SMG
At SMG, we pride ourselves on being an excellent employer by offering a supportive work culture that values your skills and contributions. With flexible scheduling and the opportunity to make a real difference in the community through our partnerships with local housing charities, you will find meaningful and rewarding employment while enjoying opportunities for personal and professional growth in Gloucester.
StudySmarter Expert Advice🤫
We think this is how you could land Insight Operations Manager FTC in City of Westminster
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Insight Operations Manager FTC at SMG!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like SMG or be willing to refer you for that Insight Operations Manager FTC position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from SMG who’s on the lookout for their next Insight Operations Manager FTC star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Insight Operations Manager FTC role at SMG!
We think you need these skills to ace Insight Operations Manager FTC in City of Westminster
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at SMG. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at SMG
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at SMG. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
