At a Glance
- Tasks: Support the kitchen by serving food and maintaining cleanliness.
- Company: Smestow Academy, a vibrant educational environment.
- Benefits: Competitive salary, professional development, and comprehensive well-being package.
- Other info: Flexible hours during term time with opportunities for growth.
- Why this job: Join a supportive team and make a difference in students' lives.
- Qualifications: Experience in catering and customer service, teamwork skills required.
The predicted salary is between 7140 - 7475 £ per year.
Smestow Academy operates a busy kitchen serving pupils, staff, visitors, and a range of school events. Our General Assistants support the smooth day‑to‑day running of the kitchen by carrying out a variety of tasks such as serving pupils on the till, assisting with ensuring all washing up and cleaning duties are completed to a high standard. The successful candidate will need to adhere to Matrix Academy Trust policies & procedures in regards to cleaning schedules, and all hygiene and safety regulations.
About you
- Experience operating a till and providing friendly, efficient customer service in a catering environment
- Experience carrying out washing‑up duties and maintaining high standards of cleanliness in a kitchen setting
- Previous experience working with the catering/education industry
- Able to complete all physical requirements of the role e.g. standing for long periods of time
- Able to work well within a team and undertake delegated tasks from the Head Chef.
About us
At Smestow Academy, we expect everyone to 'be the best they can be'. It is our strong belief that embedding high standards of behaviour with excellent teaching practices, leads to the best educational outcomes. The successful candidate will have access to excellent professional development opportunities within our Academy and across the wider Matrix Academy Trust.
We are committed to fostering a culture that values the health and well‑being of all employees at Matrix Academy Trust. We are proud to offer a comprehensive well‑being package to all employees, including access to 24/7 online GP, physiotherapy services and counselling services. We also offer all employees annual health checks which includes the flu jab, BMI checks and a general discussion with a qualified Nurse.
Matrix Academy Trust is committed to safeguarding and promoting the welfare of children. All appointments are subject to an enhanced DBS clearance and pre‑employment checks in accordance with Keeping Children Safe in Education.
General Assistant employer: Smestow Academy
At Smestow Academy, we pride ourselves on being an excellent employer that prioritises the well-being and professional growth of our staff. Located in Wolverhampton, our supportive work culture fosters collaboration and high standards, while offering comprehensive benefits such as 24/7 access to healthcare services and annual health checks. Join us in making a meaningful impact in the education sector, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Smestow Academy and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Smestow Academy that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Smestow Academy.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Smestow Academy get a sense of who you are beyond your experience!
How to prepare for a job interview at Smestow Academy
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Smestow Academy and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
