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- Tasks: Install and maintain security and fire alarm systems while providing excellent customer service.
- Company: Join a leading company in the security and fire services industry.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Why this job: Make a difference by ensuring safety and compliance for clients.
- Qualifications: Experience with security systems and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
The Security and Fire Alarm Service Engineer (SAFASE) is a key role for our business and the Security and Fire Services Team. The SAFASE is responsible for the provision of safe compliant installation and maintenance of our clients' Security and Fire Alarms. Throughout all service interactions, excellent customer service and compliant technical advice must be provided. We seek to ensure system servicing is fit for purpose and in support of customer and compliance requirements. All aspects of administration to support smooth operations must be demonstrated and all behaviours in support of our values must be evident throughout your employment.
Person Specification
- Confident and self-aware with the ability to communicate professionally
- Able to influence positively to gain effective outcomes
- Able to maintain performance in stressful and challenging circumstances
- Able to build and maintain long-term professional relationships both internally and externally
- Able to identify solutions to suit internal and external customers
- Produce high quality work ensuring recording and use of systems is accurate
- Effective organisation to ensure priorities, goals and deadlines are achieved
You will be a great communicator, not just a talker; you will have proven problem-solving skills and enjoy delivering results to your customers. You are a people person, like working in a team, proud of your work, and like to lead by example. If this is you, you will have no problem working towards Company and Group shared goals.
To ensure sites are compliant, you will be conversant with NSI PD6662 for Intruder Alarms, NCP 104 & BS EN 62676 for CCTV, and NCP 109 for Access Control. You will also have experience of multiple communications protocols utilising LAN/WAN and POE. Have used servers and networking with some knowledge of Microsoft operating systems (2003, 2008, Windows XP, Windows 7, Windows 10). Experience with a variety of switches and routers, wireless extenders, some experience with SQL, XML, MS Office would be a huge bonus along with experience on integrated systems, and client/server access control systems and conversant with IP/Analogue and digital systems with the below scopes of works.
- CCTV and Public Address Systems: Hikvision, Bosch, Pelco, Analytics Systems, Axis, Milestone, Honeywell, Samsung, Toa, External Detection sensors including Redwall, GJD and Pulnix Beams.
- Access Control: Salto, Paxton, TDSI, Honeywell Win-Pak
- Intruder Alarm Systems: Honeywell Galaxy, Texecom, Pyronix's, Risco, Menvier, Scantronic.
- Fire Alarm and Nurse Call Systems.
Fire & Security Service Engineer in Burnley employer: Smeba Fire
Contact Detail:
Smeba Fire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer in Burnley
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to fire and security. Chat with professionals, share your experiences, and don’t be shy about asking for advice or job leads. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Show off your skills! If you’ve got experience with specific systems like Hikvision or Honeywell, create a portfolio showcasing your work. This could be a simple document or a presentation that highlights your projects and achievements. It’s a great way to stand out during interviews!
✨Tip Number 3
Practice makes perfect! Before any interview, do some mock interviews with friends or family. Focus on common questions in the fire and security field, and make sure you can articulate your problem-solving skills and customer service approach clearly.
✨Tip Number 4
Apply through our website! We’re always on the lookout for passionate individuals like you. By applying directly, you’ll get noticed faster, and it shows you’re genuinely interested in being part of our team. Don’t miss out on your chance to shine!
We think you need these skills to ace Fire & Security Service Engineer in Burnley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire & Security Service Engineer role. Highlight relevant experience and skills that match the job description, especially your knowledge of security and fire alarm systems.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've provided excellent customer service and solved problems in previous jobs.
Showcase Your Technical Skills: Don’t forget to mention your technical expertise! Include any experience with NSI PD6662, CCTV systems, and networking protocols. We want to see how you can contribute to our team right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Smeba Fire
✨Know Your Tech Inside Out
Make sure you brush up on the technical specifications and compliance standards mentioned in the job description, like NSI PD6662 and NCP 104. Being able to discuss these confidently will show that you're not just familiar with the systems but also understand their importance in ensuring safety and compliance.
✨Show Off Your People Skills
Since this role requires excellent customer service, think of examples where you've positively influenced outcomes or built long-term relationships. Prepare to share stories that highlight your communication skills and ability to work well under pressure, as these are key traits for a successful Fire & Security Service Engineer.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle hypothetical scenarios during the interview. Think about how you would approach common issues in security and fire alarm systems. This will not only showcase your problem-solving skills but also your ability to think on your feet, which is crucial in this line of work.
✨Organise Your Thoughts
Before the interview, jot down your key achievements and how they relate to the job requirements. Being organised will help you articulate your experiences clearly and ensure you cover all the important points. Plus, it shows that you can manage priorities effectively, which is essential for this role.